Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Florida Fine Cars Miami
Miami, FL
3,703 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
Filter Reviews by Keyword
By Type
Showing 3,703 reviews
January 07, 2016
Javi, a fact person! I totally recomend it, cause he is turnning the way how we think about a dealership. Not less important, the compromise to make a good deal for you. I totally recomend it, cause he is turnning the way how we think about a dealership. Not less important, the compromise to make a good deal for you. A succes person, Javi! More
by Jason0332
Employees Worked With
Javi
Helpful January 07, 2016
Tyrone is the BEST! Tyrone helped me get into my dream car! He worked constantly and was genuine. He stayed on top of the deal and ensured it was done according to my exp Tyrone helped me get into my dream car! He worked constantly and was genuine. He stayed on top of the deal and ensured it was done according to my expectations. He deserves five stars for his commitment and dedication! More
by ESintilus
Employees Worked With
Tyrone Thompson
January 06, 2016
Mike Williams is THEE best Mike Williams got me absolutely the best deal possible. he was nice, and worked with my no so great credit and got me on the road the same day! no mon Mike Williams got me absolutely the best deal possible. he was nice, and worked with my no so great credit and got me on the road the same day! no money down!!! I highly recommend More
by milesmonk
Employees Worked With
Mike Williams
January 06, 2016
Amazing!!!! I never thought with my credit and down payment I would end up in the car of my dreams!! My buddy javi put me in a fully loaded sport package Mercedes I never thought with my credit and down payment I would end up in the car of my dreams!! My buddy javi put me in a fully loaded sport package Mercedes E- class!! Wasn't easy but he didn't give up on us not one bit! Thank you a million brother! More
by Jito1023
Employees Worked With
Javi, franky
January 06, 2016
Monster deal 😄 Our great experience began long before we arrived at the dealer on Jan 1st as we enjoyed our movie night at home i texted Javi to make an appointment Our great experience began long before we arrived at the dealer on Jan 1st as we enjoyed our movie night at home i texted Javi to make an appointment not expecting a reply to my surprise in less than a minute we heard back from him. I has very detailed with what our needs were and about our current financial status. His reply was "don't worry I got you". It was a long day, i wont lie with all 3 of our boys there (10,5 and 1) but he did everything within his possibilities to make the whole experience a pleasant one. He found our car, and over some empanadas and mango juice we made a deal. We honestly never felt like clients, he treated us all as family. Will reccomend him personally to anyone we can. Other people we encountered were also very nice our finance guy, the shop director and reception lady at the shop. Nice clean facilities More
by Mrtorresaaa
Employees Worked With
Javi "el mostro"
January 06, 2016
Awesome experience Super content with Javi "El Mounstro". Very professional and knowledgeable. Made the buy for my first car very easy for me. I am already recommending Super content with Javi "El Mounstro". Very professional and knowledgeable. Made the buy for my first car very easy for me. I am already recommending him to my friends and family. I will be back to buy my son his first car also. More
by Javi38
Employees Worked With
Javi "El Monstro"
January 06, 2016
Amazing Me and my family have nothing b but good things to say about Javier the sales man he was very polite got us what we asked for and was very helpful. Fr Me and my family have nothing b but good things to say about Javier the sales man he was very polite got us what we asked for and was very helpful. From a scale on 1-10 Javier was an 11 he didn't his absolute most best couldn't be any more happier with my purchase. Thank you florida fine cars and thank you Javier. More
by Cindy5274
Employees Worked With
Javier
January 06, 2016
Florida fine cars miami gardens, they are big liar!!! I bought a used 2013 infiniti JX35 on 11/21/2015 and NEVER buy again from florida fine cars and never recommend anyone!!! I am pretty sure they knew t I bought a used 2013 infiniti JX35 on 11/21/2015 and NEVER buy again from florida fine cars and never recommend anyone!!! I am pretty sure they knew the problem but didnt say anything because money means everything for them!!! More
by Yasinsims
Employees Worked With
Gabriel Nzabonimana
January 06, 2016
What an experience! I'm normally not easily enticed into buying anything. For the most part I'm a lot smarter than the sales person. Because I think they are always tryin I'm normally not easily enticed into buying anything. For the most part I'm a lot smarter than the sales person. Because I think they are always trying to sell me something. But this experience has been such a pleasant one. I came in not really expecting anything. I expected to be turned away actually. I'm not the most experienced at buying a car. Javier was sent from God. He not only held my hand each and every step of the way but he made sure I was comfortable with everything I was doing. You have an extreme assent on your team because he genuinely cares about the client. I will continue my business with him and I will continue communicating with him. Thank you so much. More
by Williamalex1202
Employees Worked With
Javi " El Monstro" b
January 06, 2016
great service Great customer service and salesman helped us out every step of the way. Will definitely be going back for my next car. Would recommend it to everyone Great customer service and salesman helped us out every step of the way. Will definitely be going back for my next car. Would recommend it to everyone. More
by erik5614
Employees Worked With
Javier
