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Florida Fine Cars Miami
Miami, FL
3,699 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 3,699 reviews
June 23, 2015
best experience getting a new car!!! I bought my BMW from florida fine cars I was surprised by the size of this dealership I was expecting a 50 car lot but this place was 10 times bigger. I bought my BMW from florida fine cars I was surprised by the size of this dealership I was expecting a 50 car lot but this place was 10 times bigger. Wally helped me to find my beautiful car at a great price. Thank you guys!! More
by Deli V.
Employees Worked With
Wally Franco
Helpful June 20, 2015
Best, Affordable and understandable dealership ever!!!!! My hubby switch our already new car from very them easily. No money down at all just signed. More better vehicle and affordable. Love it!!! My hubby switch our already new car from very them easily. No money down at all just signed. More better vehicle and affordable. Love it!!! More
by MJA1989
Employees Worked With
Wally Franco
June 19, 2015
ultatimate service best experience ever with the best seller in town. Wally Franco went out of his way to give me the best deal I could've imagined. Buying a car at Flor best experience ever with the best seller in town. Wally Franco went out of his way to give me the best deal I could've imagined. Buying a car at Florida Fine Cars give me the opportunity to discover the difference between a car and getting a package full of incentives. More
by Besson
Employees Worked With
Wally Franco
June 17, 2015
Awesome customer service! I went with to this dealership based on instinct and I'm glad I did. Great dealership experience! Tyrone and Marcos exercised exceptional paitience an I went with to this dealership based on instinct and I'm glad I did. Great dealership experience! Tyrone and Marcos exercised exceptional paitience and did everything they could to meet my concerns and keep me in the payment price range I wanted. Wonderful customer service! More
by Msadelmas
Employees Worked With
Tyrone, Marcos.
June 17, 2015
Beware! Beware of these snakes! I purchased a car from them and turned in my previous car. They promised to pay the pay off of my car (2 months) and may 26 co Beware of these snakes! I purchased a car from them and turned in my previous car. They promised to pay the pay off of my car (2 months) and may 26 comes by and Im still charged because they never paid the pay off. I called them and managers can only tell me that the check was sent to the wrong bank.. (thats not my problem) for 2 weeks i waited and they said I'd recieve a check.. ofcourse that didnt happen and was never even given a call back. Had I known this wouldve happened I wou;d have never purchased from this dealer. The managers are worse. They tell you to be patient and being patient is what I have been for far too long with these people. All they care is about selling you the car and then can carless about the rest of your concerns. My last resort is to get myself a lawyer since "Valentino" the manager whom has not helped one bit cant even give me a call back after promising one. More
by esilva11
Employees Worked With
Rafael, valentino shanee (accountant)
June 15, 2015
Best car dealer experience! Me and my wife went over to Florida fine cars and purchased our second vehicle today. I could not be any happier with our new vehicle we purchased or Me and my wife went over to Florida fine cars and purchased our second vehicle today. I could not be any happier with our new vehicle we purchased or our last one. The experience was great, they where loyal and did not give me that bad dealer experience that most people get when you feel forced to buy something you really don't want. I highly recommend buying a car from there and I'm sure I will be back in the future! Thank you florida fine car family and most important Rafael and Marcos for making it happen!! More
by The Colon's
Employees Worked With
William, Rafael, and Marcos
June 12, 2015
Great dealership, comfortable sales people I would definitely recommend this dealership for every budget, try to find Yosvani, he's very reliable and fair. Never had a smoother Transaction. Ju I would definitely recommend this dealership for every budget, try to find Yosvani, he's very reliable and fair. Never had a smoother Transaction. Just an exelent facility. More
by Ben-David Imberman
Employees Worked With
Yosvani
June 12, 2015
FFC IS THE BEST!!! Florida Fine Cars is best!!! I've been purchasing all my vehicles there for several years and they haven't failed me at all. Furthermore I've sent s Florida Fine Cars is best!!! I've been purchasing all my vehicles there for several years and they haven't failed me at all. Furthermore I've sent several friends who have purchased cars there as well. It's always a phenomenal experience especially with Maryam there. She's amazing and always has gone above and beyond that which I can ever as of her! Be sure to ask for her when go there. More
by rudyrudez
Employees Worked With
Maryam Azmoudeh
June 11, 2015
Great Place!!!! I recently visited Florida Fine Cars, just to see what we're my options in purchasing a car without any credit or any money down. Three days later I l I recently visited Florida Fine Cars, just to see what we're my options in purchasing a car without any credit or any money down. Three days later I left driving a 2013 nissan altima, thank you Diego and Jose. You guys are amazing!!!! More
by Ana Mezquita
Employees Worked With
Diego and Jose
June 11, 2015
Extremely Happy with New SUV and Courteous Customer Service Under the circumstances of which I had to purchase another vehicle I found the experience with Florida Fine Cars to be user friendly and a smooth tran Under the circumstances of which I had to purchase another vehicle I found the experience with Florida Fine Cars to be user friendly and a smooth transition. Working with Elias Contreras made the pressures of being burdened with a car note not feel so bad. He was patient and accommodating to my needs as well as wants since I was making a purchase due to my original perfectly paid for 2003 Nissan Pathfinder LS being totaled in an accident to which the other driver never stopped. I was under pressure and sort of rushed for time due to the rental return being due the following day. Thank you for your friendly assistance and the provided knowledge regarding my purchase as well as your prompt attention to any questions or concerns that I had. Honestly, I can't lie and say that I totally utilized the dealers own website because truecar.com was a really big help in making my decision to purchase at this location. So far so good and thanks again Elias and now on to the first car payment...lol!!! More
by Triquilla Anderson-Edmond
Employees Worked With
Elias Contreras
