Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Florida Fine Cars Miami
Miami, FL
4,286 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
Filter Reviews by Keyword
By Type
Showing 4,286 reviews
January 12, 2024
The best experience in buying a car! We left in a new car after a couple of hours. I 100% recommend, an individual approach to each client, the service is on top. Special thanks to manag We left in a new car after a couple of hours. I 100% recommend, an individual approach to each client, the service is on top. Special thanks to manager Julia for her help during the whole process! More
by Globalexxen
Employees Worked With
January 08, 2024
Pedro was super helpful I recommend anybody needing a car to come ask for him!!! I love my Lexus red sport!! to come ask for him!!! I love my Lexus red sport!! More
by Alexcj25
Employees Worked With
January 07, 2024
Franklyn helped me buy my FIRST CAR ! ! Wohooo!!! couldn’t have done it without him. He was patient, kind and worked with me in every which way possible!! Go to him to get you right ! ! Wohooo!!! couldn’t have done it without him. He was patient, kind and worked with me in every which way possible!! Go to him to get you right ! More
by martinezvictoria5900
Employees Worked With
Franklyn Rosario, MBA
January 07, 2024
On July 1, 2024, we registered a MITSUBISHI OUTLANDER SE, 2023, on credit at the FLORIDA FINE CARS dealership. All the employees were extremely polite and the check-in process took place in a comfortable en 2023, on credit at the FLORIDA FINE CARS dealership. All the employees were extremely polite and the check-in process took place in a comfortable environment and quite quickly. The car was picked up the same day. All additional options were installed on time and without any complaints. My wife and I were very pleased with the service. We will recommend it to our friends. Special thanks to manager Yulia for detailed explanations of emerging issues, customer focus, good knowledge of the product and competent opinion. We will come here to buy our next car. More
by 481725
Employees Worked With
January 07, 2024
On 07/01/2024, my husband and I purchased a Mitsubishi Outlander SE from the Florida Fine Cars dealership. I express my deep gratitude for the sales services provided to Yulia. We came to her on the recom Outlander SE from the Florida Fine Cars dealership. I express my deep gratitude for the sales services provided to Yulia. We came to her on the recommendations of friends who had purchased a car earlier and were very pleased with the purchase and the manager. We were not disappointed in our choice for a second. Yulia spent a lot of time with us, told us everything, explained it, showed us, offered different options for car configurations, and gave us a very competent and honest price guide. All documents were completed under the leadership of Yulia, for which we are sincerely grateful. I wish there were more attentive, responsive and competent sales employees like Yulia. I hope that with the management of particularly popular and supportive employees, so that in the future people remain satisfied with both purchases and service, the car dealership will be popular with future customers. Thanks a lot More
by 1021170
Employees Worked With
January 02, 2024
La mejor experiencia la hemos tenido hoy com Claudia en Florida fine cars Miami ! Muy Feliz con el servicio Que nos dio ella !graciassss Eres la mejor Florida fine cars Miami ! Muy Feliz con el servicio Que nos dio ella !graciassss Eres la mejor More
by efremiot2
Employees Worked With
Claudia Artiles
January 02, 2024
Quiero darle las gracias a Claudia Artiles, muy buena experiencia tuvimos con ella, claudia se encargó de buscarme el carro para el que yo calificaba. Me voy a casa muy feliz con mi nuevo Mercedes Benz C experiencia tuvimos con ella, claudia se encargó de buscarme el carro para el que yo calificaba. Me voy a casa muy feliz con mi nuevo Mercedes Benz CLA250 2018 ! More
by Walterppineda2
Employees Worked With
Claudia Artiles
