Flow GM Auto Center of Winston-Salem

I was very happy with my overall experience, particularly the service I received from the sales representative who sold me my car, Tammy. It was extremely pleasant to work with her. She was quite familiar wi the service I received from the sales representative who sold me my car, Tammy. It was extremely pleasant to work with her. She was quite familiar with the model of car that I was buying and was able to provide personal experiences that helped me to make my decision. I felt as though she was truly interested in helping me to get the car I wanted at a good deal, and she was very straight-forward about every aspect of the car buyinng process. After I made my purchase she personally helped me to set up the car and familiarize myself with its features. She also made me aware of the incentives the dealership offers, such as free car washes. Now, several months after my purchase, she still greets me warmly by name and stops to chat whenever I stop by to get my car washed. She makes me feel like I am still a valued customer, and is the primary reason I would recommend this dealership and would purchase another vehicle there in the future. The rest of the sales and financing team was also very pleasant and helpful. They made a strong effort to get me the best financing deal possible, but did not react negatively when I chose to finance through an independent lender. Overall, the whole team at Flow Chevrolet was friendly, patient, and helpful, which as a first-time car buyer was something that I valued very highly. More

Steven Cooke was a great salesman while we were searching for a new car. He explained everything to us so we could understand it. He helped us to set up our bluetooth phone into the car system and also was for a new car. He explained everything to us so we could understand it. He helped us to set up our bluetooth phone into the car system and also was there to help us get hooked up to onstar. I would by all means recommend Steven and Flow Chevrolet to my friends. We purchased our first Equinox in 2007 from Flow and loved it so we were really excited about purchasing the 2014 model. More

Steve was the first car salesman I have ever worked with who treated me as an intelligent, informed person rather than as a woman who needed a man to tell her what to think. He answered my questions patie who treated me as an intelligent, informed person rather than as a woman who needed a man to tell her what to think. He answered my questions patiently and fully. If I asked for his opinion, he gave it,but waited for me to make a final decision. When I needed to choose between options, Steve did not push me toward any decision. He gave me time to make my own choices. I left the dealership feeling exited and proud rather than anxious and second-guessing myself mainly because Steve gave me confidence. This is the second new car I have purchased from Flow Motors. I hope Steve is still working there when I buy my next car. More

STEVE SPENP ALOT OF TIME IN FINALLY LOCATING A VEHICLE FOR US.THE PRICE WAS VERY FAIR AND HAD VERY GOOD EXPERIENCE WITH HIS HANDLING OF OUR PURCHASE. FOR US.THE PRICE WAS VERY FAIR AND HAD VERY GOOD EXPERIENCE WITH HIS HANDLING OF OUR PURCHASE. More

Almost 2 years ago, I purchased a 2008 Suburban from the Pre-Owned lot at Flow Chevy. The sales person that assisted me was very courteous and willing to answer questions that I had. He was not pushy or agg Pre-Owned lot at Flow Chevy. The sales person that assisted me was very courteous and willing to answer questions that I had. He was not pushy or aggressive as most car salesmen can be but instead, listened to my concerns and addressed my needs. Two weeks ago, I had an issue with that same vehicle that prompted me to contact the dealership again and I had the pleasure of interacting with the same salesman. I was able to work out all of the issues and eventually drove away in a 2014 Silverado with a big smile on my face. None of this would have been possible had Steve Cooke not taken the time and energy to put into making what normally is a stressful processes into an exceptional process. I have and will continue to refer my friends and strangers to look up Steve when visiting Flow. Thanks Steve!! More

I'm a little late doing this, but wanted to share my experience at Flow Chevy here in Winston-Salem. It was my first time buying a car (Memorial Day), so I went in not knowing what to expect, and from experience at Flow Chevy here in Winston-Salem. It was my first time buying a car (Memorial Day), so I went in not knowing what to expect, and from the time I got on the property, thinking through my decision, the actual purchase and driving off the lot, I was treated with kindness and respect. Steve Cooke was the salesman that worked with me and I can not thank him enough for guiding me through this process as a first time buyer. Making a purchase like this is stressful, but much of the emotion was alleviated by the help I received from him. To this day he has stayed in touch, offers to wash my car at Flow whenever I need it and also helped with a surprise tint job I received on the car for my birthday. I have given this store and Steve the ratings above because of the overall experience and how I was treated to this day. I could not be happier with my purchase and experience. More

I purchased a brand new Chevy Cruze from my Atlanta Dealership. After two weeks of purchase I had a bubble come up on my rear passenger tire after driving to Winston Salem. I called my dealer and they Dealership. After two weeks of purchase I had a bubble come up on my rear passenger tire after driving to Winston Salem. I called my dealer and they said take it to a local dealer here and the warranty would cover the tire. I went to Flow Chevy service department. I pulled in and explained the problem to the lady at the desk. I was told it would be one and a half hours and my car would be ready. No one bothered to take my name or number. I returned a little over an hour later. I was told I need to speak to Mike the service manger. He told me that the tire was punctured and not covered. I explained that i understand if for what ever reason the warranty did not cover but to have me wait over an hour was unacceptable and I explained I would have paid for the tire if they had just told me. He just stood there and stared at me. I will make sure I drive all the way back to Atlanta If I ever need anything. I would not even let this service department check my air or oil! More

Flow Chevy is number one in my experiences. These guys went beyond the call of duty and even my sales person, Steve Cooke, came in on is day off to assist me. Wow, now that is service because how many of went beyond the call of duty and even my sales person, Steve Cooke, came in on is day off to assist me. Wow, now that is service because how many of us would do that. All of these guys worked hard to secure the car of my choice and made a dealer transfer simple for me. I got a chance to even meet the general manager, Dee Harris and now I know why all of the other people seemed to be willing to help me with all of my questions and that of course seemed to be because of his leadership in excellence. Thanks Guys, Jerry Burlington, NC More

This was my third new car from FLOW Chevy and Chris Kelly was great to work with on these new purchases. I have dealt with several dealers prior to this and none came close to the level of customer service o was great to work with on these new purchases. I have dealt with several dealers prior to this and none came close to the level of customer service of FLow. Highly recommended if your in the market for new chevy flow is the place to go. More

EXCELLENT SERVICE. EXTREMELY CONSIDERATE GIVEN MY SITUATION. KEN ENSURED ALL MY CONCERNS WERE ADDRESSED AND MET WITHIN REASON. RICHARD CAME TO ASSIST AND WAS VERY EMPATHETIC TO MY CONCERNS. MATTHEW C SITUATION. KEN ENSURED ALL MY CONCERNS WERE ADDRESSED AND MET WITHIN REASON. RICHARD CAME TO ASSIST AND WAS VERY EMPATHETIC TO MY CONCERNS. MATTHEW COMPLETED OUR FINANCING IN A VERY EFFICIENT AND PROFESSIONAL MANNER. WITHOUT THESE THREE GENTLEMEN, MY EXPERIENCE WOULD NOT BE THE SAME. THEY ARE A GREAT REPRESENTATION OF THE FLOW DEALERSHIP AND HOW BUSINESS SHOULD BE CONDUCTED. THIS IS THE SECOND VEHICLE I HAVE PURCHASED AT FLOW AND IT SURELY WILL NOT BE THE LAST! More