Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Flow Volkswagen of Asheville
Asheville, NC
377 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
377 Reviews of Flow Volkswagen of Asheville
April 09, 2017
Owner of new Tiguan Brent and Joel were exceptionally helpful and wanted me to be happy with my purchase. They both played an important role in me purchasing a car from Brent and Joel were exceptionally helpful and wanted me to be happy with my purchase. They both played an important role in me purchasing a car from Harmony Motors dealership. More
by davis5054
Verified CustomerEmployees Worked With
Joel Smith He also deserves 5 stars!, Brent Curvin
April 08, 2017
Peace, Love and Harmony.. The minute we enter this dealership we were greeted by very pleasant, professional individuals who were knowlagable about their automobiles. I must sa The minute we enter this dealership we were greeted by very pleasant, professional individuals who were knowlagable about their automobiles. I must say, this was the least stressful transition into a new vehicle I have ever experienced in my 40 years of trading. Josh was our salesperson. Ask for him if you want to sale through the process of buying or leasing a new car without delay or confusion. Nate also kept watch over the process makin sure I was pleased with progress. Chris is obviously very intelligent, as well, and answered all our financing concerns throughly. I love that Josh also introduced us to some pretty cool dudes in the service department and I know exactly where to go and to whom when I return for service calls. Josh located the exact car I wanted expediently at the price I could afford...and I love, love, love my new Peace, Love, and Harmony t-shirt to wear while enjoying jetting around in my new VW!! More
by 123secret
Employees Worked With
Nate Nunn, Charles Bishop, Chris Nelson, Josh Mitchell
April 06, 2017
Frustrated and overcharged I brought my car in because the lock system wasn't working properly. They said I needed to replace The front door latch an order for the back doors I brought my car in because the lock system wasn't working properly. They said I needed to replace The front door latch an order for the back doors to work properly. When I got home after the initial diagnosis, I found that my back hatch did not open or work at all. I figured it had to be related somehow. I scheduled an appointment for the latch lock system to be repaired and the hatch to be looked at. I had a loaner car but still needed my car to make it up to my house on the mountain. After not hearing from anyone for two days, I called the dealership. The person that was overseeing my service apparently it was L so nobody called me to tell me my car was ready. They also said that the hatch motor had gone bad and would be $1200 to replace. When I picked my vehicle up, I asked if there was anyway I could manually open The back hatch and nobody could answer my question. So, I went to just push it up and it worked fine automatically. The trunk motor works just fine and it has been a few weeks. I've heard around town that harmony motors is unreliable and overpriced. I will not return to that dealership as they've wasted my time and look pretty incompetent More
by STEPHBEWELL
Employees Worked With
Philip King
April 03, 2017
Service on 2016 Passat I have used Harmony Motors for service on my 2012 Passat, 2016 Audi A6 and now my 2016 Passat. They are very knowledgeable and courteous. I did not I have used Harmony Motors for service on my 2012 Passat, 2016 Audi A6 and now my 2016 Passat. They are very knowledgeable and courteous. I did not even buy the first two cars from them. They were great. Melvin in transportation is wonderful to always take me back home. My only complaint would be that my car wasn't wash very well. More
by FlyingOma
Employees Worked With
Philip King, Brittany Courtney
April 03, 2017
10,000 mile check up Philip King was Very courteous and timely in service time. Serviced while I waited. Took about 1 hour. Clean, comfortable waiting area and rest roo Philip King was Very courteous and timely in service time. Serviced while I waited. Took about 1 hour. Clean, comfortable waiting area and rest rooms. More
by DPPLAISANCE
Employees Worked With
Philip King
March 28, 2017
The Best VW Dealership in NC Since 2002, I have bought 3 cars from Mark Kaye; for the last 2, I drove 3 hours to do so because I trust him 100%. Everyone at Harmony Motors is frie Since 2002, I have bought 3 cars from Mark Kaye; for the last 2, I drove 3 hours to do so because I trust him 100%. Everyone at Harmony Motors is friendly and works with you to ensure a fair and smooth process. I have never been disappointed. They are not just "excellent," they are stellar! More
by kmcharronnc
Employees Worked With
Mark Kaye
March 28, 2017
Ben helped me get the new car if my dreams! Everything from start to finish was phenomenal! Being at other dealerships, we were not pressured or swarmed the minute we got there. We went in to te Everything from start to finish was phenomenal! Being at other dealerships, we were not pressured or swarmed the minute we got there. We went in to test drive the new alltrack and I fell in love. Ben took us on an awesome test drive that included parts of the blue ridge parkway to get a feel for the car on the hills and curves. Then the purchasing was so easy and formal, we were able to get the car at the price we wanted and had a pleasureable expirence with James the finance manager in getting the extras that we needed with an awesome loan rate. Thanks again to everyone involved! More
by Breana
Employees Worked With
Ben Brendell, James Lordman
March 28, 2017
Excellent and Accomodating Service I took my car in for a recall notice that took a while to get the part; though no fault of the dealership. I was given a loaner car for the duration I took my car in for a recall notice that took a while to get the part; though no fault of the dealership. I was given a loaner car for the duration and the car was very nice to drive. I had to drive it out of town for a business meeting and there were no questions asked. More
by BRIAN.BROOM
Employees Worked With
Charles Bishop
March 26, 2017
Excellent service! Best service department that I have ever used and will continue to and will buy my next new Volkswagen there when I am ready for one. Best service department that I have ever used and will continue to and will buy my next new Volkswagen there when I am ready for one. More
by QMCGINNIS1
Employees Worked With
Charles Bishop
March 24, 2017
Excellent experience buying my new GTI I had an excellent experience with Freddy while purchasing my new car. He was both helpful and informative while i was there and proved to be quite k I had an excellent experience with Freddy while purchasing my new car. He was both helpful and informative while i was there and proved to be quite knowledgable about the vehicle I was purcashing. More
by cahollow
Employees Worked With
Freddy Snedden
