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Flow Volkswagen of Asheville

Asheville, NC

3.6
349 Reviews

621 Brevard Rd

Asheville, NC

28806

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350 Reviews of Flow Volkswagen of Asheville

January 26, 2017

Jetta TDI Buyback; Purchase of 2017 Golf Alltrack Without delving into the Buyback particulars, the actual buyback was quick, allowing my wife and I to spend some time looking at new VWs. My wife was More

by wpgraham912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Nunn, Chris Nelson, Don Oakes
Mar 22, 2017 -

Flow Volkswagen of Asheville responded

On behalf of the VW of Asheville team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new Alltrack in the future.

January 26, 2017

Poor customer service The service attendant was extremely rude to me right from the start. I had an appointment and I asked for a rental car because they told me it would t More

by jcollingsworth26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Philip
Feb 08, 2017 -

Flow Volkswagen of Asheville responded

Thank you for the candid feedback on your experience with Volkswagen of Asheville. We realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. Due to the significant number of customers that we assist in Service everyday and the limited number of loaner vehicles, they do get reserved very quickly. We apologize that you were not made aware of this at the time you scheduled your service. If the future, we hope that you will see how much we prize providing exceptional customer service. We appreciate that you chose to become a part of the Volkswagen family and look forward to assisting you again.

January 26, 2017

Delivering Brent Curvin at Harmony Motots is the best. He accommodated my every need and went above and beyond to get me the payment I needed. The negotiation w More

by tateerruue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Nunn, James Lordman, Brent Curvin
Mar 22, 2017 -

Flow Volkswagen of Asheville responded

We’re glad that Brent was able to address your purchasing needs and to place you in a VW that met your specifications. We appreciate you choosing VW of Asheville, as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new vehicle! Please come back and see us again soon!

January 24, 2017

Reward bonus I have been a VW owner for the past 5 years.I have been very pleased,until now. I called 3 weeks ago and ask why my reward money from my 2012 TDI NEVE More

by ark.dm.ministries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alice , David Smith, Josh Mitchell
January 24, 2017

Looking for a new 4 wheel drive VW while trading in diesel. This is our 7th VW, second one from them. I rate them highly. Ben Brendell and Joe Lozowski were very helpful and made it happen. More

by Brethauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lozowski, and Ben Brendell, Charles Bishop, Ron Klahr, Nicole Cushing
Mar 22, 2017 -

Flow Volkswagen of Asheville responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits VW of Asheville with only the best there is to offer. It’s so nice to hear that Ben and Joe helped to make your experience such a positive one. Enjoy your new VW!

January 24, 2017

comment I came to Asheville from Hendersonville to get the car inspected because someone told me on the phone that someone there would help me register my 201 More

by JANETPEEKCLANCY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bishop, Brittany Courtney
January 24, 2017

Great stress free experience! This car buying experience was my best so far. Although we were involved in the buyback program, there was absolutely no pressure to buy. Our salesm More

by sg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Kirschmeyer, Chris Nelson, Don Oakes, Nicole Cushing
Mar 22, 2017 -

Flow Volkswagen of Asheville responded

On behalf us all of us at VW of Asheville, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team. Enjoy your new VW and please come visit us again soon!

January 23, 2017

Fast, easy and professional Everything went according to plan. Mark K. did a fine job. The negotiation was fairly painless. Mark made the process seamless. I will buy agai More

by Spyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie as always was a pleasure., Nate Nunn, James Lordman, Mark Kaye
Mar 22, 2017 -

Flow Volkswagen of Asheville responded

Thank you for taking the time to share your comments and feelings about Mark. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

January 22, 2017

finally found what i wanted the dealership trys to please and will talk price if you insist . They thought that they could get the exact car i wanted , but were unable at the las More

by howardd5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Nunn, Freddy Snedden
Mar 22, 2017 -

Flow Volkswagen of Asheville responded

Congratulations on your new VW! Thank you for taking the time to write about your experience. It is wonderful to hear that Freddy and Nate were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

January 20, 2017

fantastic place to buy your VW & be serviced David Smith spent lot of time explaining the emission modification process on VW diesel. Understand process much better. Very Very happy with VW corpo More

by wcufrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
foster shuttle driver, Charles Bishop, David Smith
Mar 22, 2017 -

Flow Volkswagen of Asheville responded

On behalf of the VW of Asheville team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and we look forward to servicing your VW in the future.

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