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Flow Volkswagen of Asheville
Asheville, NC
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350 Reviews of Flow Volkswagen of Asheville
Jetta TDI Buyback; Purchase of 2017 Golf Alltrack Without delving into the Buyback particulars, the actual buyback was quick, allowing my wife and I to spend some time looking at new VWs. My wife was Without delving into the Buyback particulars, the actual buyback was quick, allowing my wife and I to spend some time looking at new VWs. My wife was particularly taken by the Alltrack which we ended up purchasing. Financing and delivery of the Alltrack was quick and easy as well. Hats off to those at the dealership you helped us. More
Poor customer service The service attendant was extremely rude to me right from the start. I had an appointment and I asked for a rental car because they told me it would t The service attendant was extremely rude to me right from the start. I had an appointment and I asked for a rental car because they told me it would take them an hour and a half to replace my tail light. I needed the rental to get some things done as I was heading out of town. The guy had a cocky attitude when I asked and told me I should have reserved one- which no one told me. I bought a BRAND new car. It's not my fault they sold me a car that had a broken taillight. He then told me he wasn't going to do anything for me and that I had no choice but to wait. He didn't offer to do anything. Then I got an email from them to make sure I enjoyed my visit. I responded with all of this and never even got a reply back. More
Delivering Brent Curvin at Harmony Motots is the best. He accommodated my every need and went above and beyond to get me the payment I needed. The negotiation w Brent Curvin at Harmony Motots is the best. He accommodated my every need and went above and beyond to get me the payment I needed. The negotiation was not drug out as is with many dealers. I got the bottom line best price to meet my payment goal on the first visit. Thank you Brent and Nate. More
Reward bonus I have been a VW owner for the past 5 years.I have been very pleased,until now. I called 3 weeks ago and ask why my reward money from my 2012 TDI NEVE I have been a VW owner for the past 5 years.I have been very pleased,until now. I called 3 weeks ago and ask why my reward money from my 2012 TDI NEVER GOT APPLIED to my new car buy. No one has returned my call. Guess they don't care as much as I thought they would. My number is 829 782 0201 Please make this right, or I will be finished with VW. DAVID MCCRUM More
Looking for a new 4 wheel drive VW while trading in diesel. This is our 7th VW, second one from them. I rate them highly. Ben Brendell and Joe Lozowski were very helpful and made it happen. This is our 7th VW, second one from them. I rate them highly. Ben Brendell and Joe Lozowski were very helpful and made it happen. More
comment I came to Asheville from Hendersonville to get the car inspected because someone told me on the phone that someone there would help me register my 201 I came to Asheville from Hendersonville to get the car inspected because someone told me on the phone that someone there would help me register my 2014 VW new beetle which gives faulty emissions reports. When I got there they inspected the car and I waited for quite awhile for someone to come and help me with registration because they said that sales people would have to do it and they were all busy. Finally I went out to the desk where I was told that =I have to do it myself on the internet. so I left and drove back to Hendersonville. the car is still not registered. Instructions are not clear to me and I have not had the help I was promised and I assumed you would give. More
Great stress free experience! This car buying experience was my best so far. Although we were involved in the buyback program, there was absolutely no pressure to buy. Our salesm This car buying experience was my best so far. Although we were involved in the buyback program, there was absolutely no pressure to buy. Our salesman Andrew K. was such a pleasure in each step of the process. I also spoke with Nicole via internet/email and she was great in answering any questions I had before stepping into the dealership. We have also worked with Don Oakes on the buyback and he has been most kind and helpful. More
Fast, easy and professional Everything went according to plan. Mark K. did a fine job. The negotiation was fairly painless. Mark made the process seamless. I will buy agai Everything went according to plan. Mark K. did a fine job. The negotiation was fairly painless. Mark made the process seamless. I will buy again. More
finally found what i wanted the dealership trys to please and will talk price if you insist . They thought that they could get the exact car i wanted , but were unable at the las the dealership trys to please and will talk price if you insist . They thought that they could get the exact car i wanted , but were unable at the last minute . they did supply my second choice . dealership is clean and easy to find More
fantastic place to buy your VW & be serviced David Smith spent lot of time explaining the emission modification process on VW diesel. Understand process much better. Very Very happy with VW corpo David Smith spent lot of time explaining the emission modification process on VW diesel. Understand process much better. Very Very happy with VW corporate and my dealership Harmony Motors More