Flow Volkswagen of Asheville

Overall good experience I had an overall good experience at AVL VW. The staff was accommodating and friendly, although because of timing we felt a little rushed and pressure I had an overall good experience at AVL VW. The staff was accommodating and friendly, although because of timing we felt a little rushed and pressured to purchase right then. Because we completed the deal after closing hours, we were to return to pick up our new car the following day after it had been detailed. When we did so, it took longer than I had anticipated. The tags had not been put on the car and it did not have a full tank, so we had to wait for all of this to occur. The detailing of the car was not great as there were marks on the interior ceiling of the car not from our use. The manual was not in the car when I got home. Also, perhaps because we knew we wanted to buy this car the initial introduction to the car was not as thorough as I might have imagined. This was remedied when we returned to pick up the car. Andrew gave a full detailed run down of the various car functions. Overall a good experience, but there certainly is room for improvement. More

Purchase a new vehicle Our experience with Sam the Sales person was outstanding, the only complaint I have is with the Sales manager who was a little rude on the phone. I Our experience with Sam the Sales person was outstanding, the only complaint I have is with the Sales manager who was a little rude on the phone. I addressed this issue with the VW manager and he said he would take care of it More

New Car Experience The entire process was a pleasure. I could not have been more pleased with the purchase of this new vehicle. I have owned numerous VW's and recommend The entire process was a pleasure. I could not have been more pleased with the purchase of this new vehicle. I have owned numerous VW's and recommend this dealership. More

Best auto buying experience ever. Ben Bendell was my sales rep and he was excellent, he has a good manner and handled himself well, he deserves high grades. Thx much. Ben Bendell was my sales rep and he was excellent, he has a good manner and handled himself well, he deserves high grades. Thx much. More

Great service This is the second car we have blught from Asheville VW. Elise was great and it is always a pleasure to do business wjth James. This is the second car we have blught from Asheville VW. Elise was great and it is always a pleasure to do business wjth James. More

Very caring The service department has been great! My husband and I have been treated very well by the service department. Charles is very helpful and cares about The service department has been great! My husband and I have been treated very well by the service department. Charles is very helpful and cares about the customer. More

Our fifth purchase The title says it all; we keep coming back because of Harmony Motors is the very best dealership we have ever found anywhere! Professional, friendly, The title says it all; we keep coming back because of Harmony Motors is the very best dealership we have ever found anywhere! Professional, friendly, knowledgeable service with fair prices and great people. Who could ask for anything more? More

Friendly folks This is the second car I have bought from Harmony and it has been easy and pleasurable both times. The process is fast, and easy. I would recommend th This is the second car I have bought from Harmony and it has been easy and pleasurable both times. The process is fast, and easy. I would recommend them to anyone looking for a new ride. More

Quick and Friendly Service This is most likely the best service department I have ever encountered in my 55 years of owning automobiles. This particular visit was a simple NC In This is most likely the best service department I have ever encountered in my 55 years of owning automobiles. This particular visit was a simple NC Inspection, but I was treated as if it was a major event. Greeted quickly by a service advisor, paperwork completed, etc. At the end, had a little trouble getting my registration card back. Couldn't find it, and service technician himself came out and helped me find it. Resolved.....One of the reasons I will lease another VW after the emissions settlement will be the efficiency of this department. More

Great Experience Definitely unlike other dealerships. Friendly, helpful, no pressure environment. Was able to effectively communicate my wants/needs when selecting a v Definitely unlike other dealerships. Friendly, helpful, no pressure environment. Was able to effectively communicate my wants/needs when selecting a vehicle to purchase. They made the car buying experience easy & stress-free. More