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Flow Volkswagen of Asheville
Asheville, NC
377 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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377 Reviews of Flow Volkswagen of Asheville
April 20, 2016
Great service I took my 2012 GTI in to check on what sounded like grinding. A service person rode with me and agreed that there was a noticeable grinding sound. The I took my 2012 GTI in to check on what sounded like grinding. A service person rode with me and agreed that there was a noticeable grinding sound. They took the car back into the service area out of my sight, but when the car was returned, it had been washed, and the service person said that they had performed a thorough inspection and found only that there was uneven tire wear likely resulting in excessive road noise. He said that the tires were still within safe wear limits, but suggested an alignment when new tires ere bought. There was no charge, even for the car wash. I drove off reassured that my car was okay and happy with the level of service received. More
by BD.LONG
Verified CustomerEmployees Worked With
Charles Bishop
April 20, 2016
Great work They were very helpful and courteous . Took time with me and I love my car . We looked at three different cars until I found one I liked. I went to ot They were very helpful and courteous . Took time with me and I love my car . We looked at three different cars until I found one I liked. I went to other car dealers in Asheville NC and couldn't find what I liked ,until I came to harmony motors More
by Chead
Employees Worked With
Receptionist was nice also , Nate Nunn, Ossie Dreispiel, Chris Nelson
April 15, 2016
Sam Webb ROCKS! I've worked with Harmony Motors for years, and they consistently treat me with respect as well as provide excellent customer service. My current sales I've worked with Harmony Motors for years, and they consistently treat me with respect as well as provide excellent customer service. My current salesperson, Sam Webb, was available throughout the buying process from my initial interest to the final purchase of the vehicle. There was never any pressure, and the final numbers were exactly as the research predicted when valuing my trade and the selling price of the new automobile. Everything was ready when I arrived, and the new car was nicely detailed. Sam provided a brief overview to get me on the road and scheduled a follow-up to address a more thorough overview of the new car. It was a great buying experience, and I really enjoy the new auto! More
by Ronjon
Employees Worked With
Sam Webb, James Lordman, Chris Nelson
April 15, 2016
This was an awesome experience Couldn't of ask for anything more these guys are def professionals and provided a great car buying experience!!! I would recommend anybody buying a ca Couldn't of ask for anything more these guys are def professionals and provided a great car buying experience!!! I would recommend anybody buying a car to go there for the experience!! More
by MICHAELOGLE28
Employees Worked With
James Lordman, Mark Kaye
April 14, 2016
Wrong part replaced I called to have what I thought was the starter replaced. I was told I needed to make sure this part was ordered before I could make an appt. I ordere I called to have what I thought was the starter replaced. I was told I needed to make sure this part was ordered before I could make an appt. I ordered it. I assumed you checked to make sure I needed this part, it was replaced. It cost almost $600. A day later the same issues continued, the problem wasn't fixed. I brought the car in a week later (cause making an appt is almost impossible when you need it), was given a loaner. A week later my car was done, it was the ignition switch. The cost, over $400. I was shocked! I just paid $600 for something I didn't need and it didn't even fix the problem. I talked to Philip and Charles, they couldn't resolve my issue, so I then spoke to the service dept manager. He was horrible. He was rude and called me a liar. I asked to have the part removed or the labor removed from my bill, he declined. I gave you guys $1000 for something that cost roughly $400! I thought you guys cared about your customers but you don't. I'm loyal, never been anywhere else and I go there often, my car is 16 years old. But I don't need to be treated like a liar. I deserve better. More
by ELSHAS
April 13, 2016
Excellent Seamless, from appointment to dropping off, to picking up the finished job. Every one so friendly and willing to help and checking if you needed any. Seamless, from appointment to dropping off, to picking up the finished job. Every one so friendly and willing to help and checking if you needed any. More
by WILLREIERSEN
Employees Worked With
Charles Bishop
April 13, 2016
Great Service Easy to get an appointment. Very timely in completing service. Comfortable waiting area with a great assortment of snacks and refreshments. Friendly s Easy to get an appointment. Very timely in completing service. Comfortable waiting area with a great assortment of snacks and refreshments. Friendly service! Plan to return. More
by EUBANKS
Employees Worked With
Charles Bishop
April 12, 2016
LOVED THE DEALERSHIP We had spoken to DJ Roberts on the phone. He had the car ready for us to test drive when we arrived. Everyone we came in contact with at the dealers We had spoken to DJ Roberts on the phone. He had the car ready for us to test drive when we arrived. Everyone we came in contact with at the dealership, were courteous and knowledgeable about the Beetle Convertible we were interested in. The purchase of our new Beetle and the financing went timely. I would definitely recommend Harmony Motors to my friends and family. More
by GINGER LEE
Employees Worked With
DJ Roberts, James Lordman
April 12, 2016
Charles is the epitome of excellence. Charles is by far, the most outstanding service consultant I have worked with. His attention to detail is the main reason I will continue to have my V Charles is by far, the most outstanding service consultant I have worked with. His attention to detail is the main reason I will continue to have my VW services at Harmony Motors. The service team at this dealership demonstrates what a great dealership should emulate. More
by RYAN.CHARR
Employees Worked With
Charles Bishop
April 12, 2016
There time is more valuable than mine 3 hours to put on 4 tires on my truck. Plus the air sensor light is still on. Price was about 200 more than it should have been but we were using a gi 3 hours to put on 4 tires on my truck. Plus the air sensor light is still on. Price was about 200 more than it should have been but we were using a gift card for VW. More
by HAMIELCHRIS
