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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,523 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,523 reviews

August 29, 2024

I have always had good results with this dealership from initial purchase to my service needs More

by MICHAELAKARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brigette Karen
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Sep 04, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience with Folsom Lake Ford! We are thrilled to hear that you've had good results from your initial purchase to your service needs. We appreciate your trust in us and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 29, 2024

As usual the service department was great. Dave Laughlin is great and makes the customer know they are being well taken care of. More

by LINDA.CARPENTER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Laughlin
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Sep 04, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that our service department, and Dave, provided you with great care. At Folsom Lake Ford, we strive to make every customer feel valued. We appreciate your kind words and look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 29, 2024

Luis Legarda always helps me and is a great person. Pat & JW in finance stepped up to help me and did a great job! More

by CHADSHELTON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn't work with any of these people. Only Luis, Pat and JW
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Sep 04, 2024 -

Folsom Lake Ford responded

Thank you, Chad, for your wonderful review! We're thrilled to hear that Luis, Pat, and JW provided you with great service at Folsom Lake Ford. We truly appreciate your kind words and hope to assist you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 29, 2024

James was great. Got me in and out without a schedule oil change maintenance. He also got me a 20 dollar coupon. Highly recommend! Great service, great staff. More

by John Doe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Folsom Lake Ford responded

Thank you, John! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience at Folsom Lake Ford. It’s wonderful to know that our team, especially James, was able to assist you efficiently and provide you with a coupon. Thank you for recommending us, and we look forward to serving you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 29, 2024

Outstanding service staff. Without question one of the best service centers that I have had the pleasure to work with. More

by HUNTER0179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Folsom Lake Ford responded

Thank you so much for your kind words! We truly appreciate your feedback about Folsom Lake Ford’s service staff. It’s wonderful to hear that you had such a positive experience with us. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 28, 2024

Great dealership, when in for safety recall and a transmission service, my service advisor was great, Will return for my next service More

by LEE.CRAIGLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Folsom Lake Ford, especially with your service advisor. We appreciate your trust in us for your safety recall and transmission service. We look forward to seeing you again for your next service! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 28, 2024

Mike did a great job getting the Mach E I wanted. Great service will come back again. More

by JESUSPAR77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Dincecco
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Aug 30, 2024 -

Folsom Lake Ford responded

Thank you, Jesus, for your wonderful review! We're thrilled to hear that you had a great experience with the Mach E at Folsom Lake Ford. Our team is always here to provide exceptional service, and we look forward to welcoming you back again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 28, 2024

Nazar mudrik was great . very professional,honest and very easy to talk to.I would recommend Folsom lake ford and send to to nazar. More

by P.JINCKS916
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear you had a great experience with Nazar. At Folsom Lake Ford, we strive to provide professional and honest service, and it's wonderful to know that we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 28, 2024

Conor was great l! Very responsive, knowledgeable, friendly and got us in and out quickly! Was great working around our crazy schedules! More

by SARAKOLEGRAFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
Skye Mascadri
Mike Wrigley
Greg Dobbins
James Fuhs
Paul Campagna
Other Employees : Conor Hearst
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Aug 30, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! We truly appreciate your kind words about Conor and his efforts to accommodate your busy schedule. At Folsom Lake Ford, we strive to provide excellent service, and it means a lot to us to know you had a positive experience. We look forward to seeing you again for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 28, 2024

Without question one of the best service experiences I ever had very professional and speedy More

by TOMMYDBAGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had one of the best service experiences at Folsom Lake Ford. We pride ourselves on professionalism and efficiency, and it’s great to know we met your expectations. We look forward to welcoming you back next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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