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Folsom Lake Ford
Folsom, CA
2,523 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,523 reviews
August 24, 2024
Honest, fast and friendly. Did the work plus extra. They also followed up with us. Did the work plus extra. They also followed up with us. More
by DANWFRANKLIN
Verified Customer
August 24, 2024
Everyone who help us was amazing. Especially with understanding our warranty and getting a good deal. Especially with understanding our warranty and getting a good deal. More
by KIRAKGIBSON
August 24, 2024
James was super helpful and went out of his way to assist and provide customer service and provide customer service More
by jessicamwheelhouse
Employees Worked With
August 23, 2024
Great service when you get the best advisor and always willing to help and goes above and beyond. willing to help and goes above and beyond. More
by Lusine Martin
Employees Worked With
Other Employees :
Kay kwaque not sure if I spelled his name, correct
August 23, 2024
As always, I was treated with courtesy, professionalism, and efficient work. Thank you Jaye Ford, for always taking the time, to make sure everything was taken care of to our satisfaction. and efficient work. Thank you Jaye Ford, for always taking the time, to make sure everything was taken care of to our satisfaction. More
by MWWHITE66
August 23, 2024
Non-pressured customer service and knowledgeable about vehicle product. All dealer reps very polite and helpful. Sales Consultant Isaiah Graham demonstrated exceptional customer service. vehicle product. All dealer reps very polite and helpful. Sales Consultant Isaiah Graham demonstrated exceptional customer service. More
by WGBOAT
August 22, 2024
Work was done. . no real follow-up even when I asked them questions. Still waiting a return call. . no real follow-up even when I asked them questions. Still waiting a return call. More
by MATTHEW.REYNA
Employees Worked With
August 22, 2024
Low pressure sale and great follow-up. Had a concern with not receiving Ford Pass Points and the salesman that I worked there moved out of state. Another salesman, Gabe Allarea, eagerly he Had a concern with not receiving Ford Pass Points and the salesman that I worked there moved out of state. Another salesman, Gabe Allarea, eagerly helped me and solved the concern. More
by XSMBUC
