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Folsom Lake Ford
Folsom, CA
2,447 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,447 reviews
April 09, 2025
Good customer service. Helped me with a recall refund. Filling in fifteen words Thank you Tim Helped me with a recall refund. Filling in fifteen words Thank you Tim More
by TGMCNEW
Verified CustomerEmployees Worked With
April 09, 2025
The best dealership I have ever worked with, very kind and helpful, love these guys and helpful, love these guys More
by GUNINGIRL58
Employees Worked With
Other Employees :
Gayle Blackwell or Blackwood.
April 08, 2025
Friendly, courteous, professional. The service advisor I worked with was actually Luis Legarda. He is always a superstar in the professional way he takes care of customers. The service advisor I worked with was actually Luis Legarda. He is always a superstar in the professional way he takes care of customers. More
by JON89
Employees Worked With
Luis Legarda
April 08, 2025
Nick was great. Very attentive and helped make a very long process tolerable. He was even able to handle my wife. No easy task. Very attentive and helped make a very long process tolerable. He was even able to handle my wife. No easy task. More
by JRHAYS20
Employees Worked With
Nick in sales
April 08, 2025
Gabe was very attentive and answered all my questions without hesitation. Very knowledgeable about the vehicle and prompt and courteous service. Thank you for your excellent customer service. without hesitation. Very knowledgeable about the vehicle and prompt and courteous service. Thank you for your excellent customer service. More
by WHOODE2001
Employees Worked With
Gabe
April 08, 2025
I had a great buying experience at the dealer ship! Everything went well and smooth wi the no-hassles. Everything went well and smooth wi the no-hassles. More
by KMCC
April 08, 2025
The buying experience was awesome. Conor, Eric and Mike represent the brand well. The process was fair, smooth and painless. Conor, Eric and Mike represent the brand well. The process was fair, smooth and painless. More
by PUCK8700
April 08, 2025
We had a great buying experience. Travis Cordero went out of his way to ensure we were taken care of during the whole process. His trust and expertise were invaluable. Eric Davis ma Travis Cordero went out of his way to ensure we were taken care of during the whole process. His trust and expertise were invaluable. Eric Davis made all the paperwork pretty painless, and we all know how much paperwork has to be done! Even though the dealership was super busy on Saturday, they made sure we felt like their number one priority. More
by RICKANDSTACEYDIAS
Employees Worked With
Travis Cordero, Eric Davis
April 08, 2025
Immediately after Mobil unit came to my house to adjust the computer system my check engine light came on. The service people at Folsom Lake ford said that service had nothing to do with light coming on . the computer system my check engine light came on. The service people at Folsom Lake ford said that service had nothing to do with light coming on . I find coincidence very suspicious. They said I would have to make appointment, so in meantime drive with check engine light on? they did not even offer a quick diagnostic to see if it was safe to drive. Very disappointed! More
by mcgeejoseph
Employees Worked With
