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Folsom Lake Ford
Folsom, CA
2,532 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,532 reviews
August 20, 2024
Our salesman Chris was very personable and talked me in coming back for a new vehicle. I was next-door waiting for Folsom Toyota to Work up numbers for me on a vehicle on their lot, when I walked next-door coming back for a new vehicle. I was next-door waiting for Folsom Toyota to Work up numbers for me on a vehicle on their lot, when I walked next-door to Folsom Lake Ford just to check what inventory they have for used vehicles. I wasn’t interested in anything when Chris contacted me and suggested I look at a brand new vehicle.! More
by TAWNY1516
Verified Customer
August 19, 2024
Anthony Civello should be cloned, and Ford should hire each clone. He has an excellent, relaxed, personality which made the purchase of my 2025 Ford Explorer a smooth and relaxed transaction. He has the k each clone. He has an excellent, relaxed, personality which made the purchase of my 2025 Ford Explorer a smooth and relaxed transaction. He has the knowledge and at every opportunity took the time to help me understand some of the more complicated features of the vehicle. This is the guy I would hire! More
by CLARKJOHNSONCPA
Employees Worked With
Anthony Civello
August 18, 2024
Seamless process with van shuttle service after dropping your car and before picking up. The scheduling take 2weeks though meaning they have plenty of customers. your car and before picking up. The scheduling take 2weeks though meaning they have plenty of customers. More
by jflgaray
Employees Worked With
August 18, 2024
Always friendly and complete the service of my vehicle and keep me informed of the progress. and keep me informed of the progress. More
by grumpydopey
August 18, 2024
This was our second purchase from Folsom ford and our second time working with Sergio. Both times he went above and beyond to make sure we were fully satisfied and happy with our purchase. We weren't pus second time working with Sergio. Both times he went above and beyond to make sure we were fully satisfied and happy with our purchase. We weren't pushed or rushed into a purchase, he gave us all the info on the vehicles, process, and even got us lunch while we were waiting on paperwork. He was straightforward, honest, and treated us with respect. I would recommend this dealership and Sergio as a sales rep. More
by kyle Y
Employees Worked With
Sergio
August 18, 2024
James was courteous and helpful in repairing the needed parts when my “check engine light” came on my Ford Edge. parts when my “check engine light” came on my Ford Edge. More
by TP Stewart
Employees Worked With
August 18, 2024
Things went very smoothly with purchase and subsequent Berliner install/application. It all worked out well, all implications and obligations were met, and they washed the truck too! A big high five to Fo Berliner install/application. It all worked out well, all implications and obligations were met, and they washed the truck too! A big high five to Folsom Lake Ford staff! More
by TIM@CAPWEB.COM
Employees Worked With
Grant Brewer sales, James Willis service writer
August 18, 2024
Great people and great dealership! Friendly courteous and professional all the way from start to finish! Highly recommend! Friendly courteous and professional all the way from start to finish! Highly recommend! More
by TPERRINPREUS
August 18, 2024
Gary Katz was a joy to work with. His patience with our loan delay was welcome. He is a great guy. His patience with our loan delay was welcome. He is a great guy. More
by WILLIAMDEMUSCONST
