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Folsom Lake Ford

Folsom, CA

4.8
2,532 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,532 reviews

August 09, 2024

The dealership experience was wonderful. The salesman Chris Veit was knowledgeable and friendly. As was the finance team! More

by EDPARDINI1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Veit
Aug 12, 2024 -

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that you had a wonderful experience at Folsom Lake Ford. Chris and our finance team truly strive to provide knowledgeable and friendly service. I appreciate your feedback and look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 09, 2024

I worked with a great service employee who went above and beyond in helping me More

by gzeichner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our service team at Folsom Lake Ford. Our employees are dedicated to going above and beyond for our customers, and it's always rewarding to know when their efforts make a difference. I look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 09, 2024

I brought my truck in for an oil change without an appointment and was out in about two hours. I didn't have to wait all day to get my truck back. More

by ALDRIDGE91270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
Aug 12, 2024 -

Folsom Lake Ford responded

Thank you for your feedback! I'm glad to hear that you were able to get your truck in for an oil change at Folsom Lake Ford without a long wait. I strive to provide efficient service, and it's great to know we met your expectations. I appreciate your business and look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 09, 2024

Great service very helpful Joe and Ben helped me out and did great job at it thanks guys More

by HOPE8993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 12, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that Joe and Ben provided you with great service and assistance at Folsom Lake Ford. Your kind words mean a lot to me. I appreciate your business and hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 08, 2024

Folsom Lake Ford has a top tier service center… always professional, courteous and competent. Thank you More

by ddbyrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! We truly appreciate your kind words about our service center at Folsom Lake Ford. Our team is dedicated to providing a professional and courteous experience, and we're glad to hear you feel this way. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 08, 2024

Travis and his team were wonderful to work with and really provided Top Notch customer service including a remote delivery of the vehicle... thank you!!! More

by ECARLE
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kentucky and Sheri
Aug 09, 2024 -

Folsom Lake Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with Travis and our team at Folsom Lake Ford. Providing top-notch customer service is our goal, and we're glad you appreciated the remote delivery of your vehicle. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 08, 2024

They were very quick and on top of everything very good experience over all will come back More

by rachel.dillon22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a quick and positive experience at Folsom Lake Ford. We look forward to welcoming you back for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 08, 2024

James was great. He is very knowledgeable & easy to work with. He explained everything very well and seems to have my interest at heart. The work was done more quickl More

by PJTRIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
Aug 09, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that James provided you with such a positive experience at Folsom Lake Ford. It's great to know that he was knowledgeable, attentive, and ensured the work was completed quickly. We appreciate your kind words and hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 08, 2024

Jim was very professional and great to work with. Went the extra mile to make sure any needs for my vehicle were taken care of and met. More

by DKEPOLA84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! We truly appreciate your kind words about our team and are thrilled to hear that our efforts made a positive impact on your experience. At Folsom Lake Ford, we strive to go the extra mile for our customers. We look forward to welcoming you back for any future needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 08, 2024

Very satisfied with the service and service person. Will be back again for more service. More

by CATJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brigitte Karen Frye, Service Department
Aug 09, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! We’re thrilled to hear that you were very satisfied with the service at Folsom Lake Ford. Your positive feedback means a lot to us, and we look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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