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Folsom Lake Ford
Folsom, CA
2,576 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,576 reviews
Verified Customer
May 19, 2025
Thank you for your excellent customer service! I appreciate Josh for taking the time to explain everything to me on the lot, answer all of my questions, and not feeling pressured during the sale. I appreciate Josh for taking the time to explain everything to me on the lot, answer all of my questions, and not feeling pressured during the sale. More
by VALERIE18
Employees Worked With
Other Employees :
Josh
May 19, 2025
James Willis is so professional and friendly. He was able to fit my vehicle in last minute for an oil change. They did a complete service with tire rotation, oil change, checked and topped off a He was able to fit my vehicle in last minute for an oil change. They did a complete service with tire rotation, oil change, checked and topped off all my fluids. James made me aware that my front brake pads needed to be replaced in the next couple of months. Really appreciate the full service More
by HEIDICAMPBELL737
May 19, 2025
Staff is friendly and outgoing. Professional and communicative. Our car was serviced quicker than we anticipated and our kids enjoyed playing in the waiting area and watching the fi Professional and communicative. Our car was serviced quicker than we anticipated and our kids enjoyed playing in the waiting area and watching the fish in the aquarium. More
by JETFIGHTERGO
May 19, 2025
Very satisfactory and friendly , I will recommend it to my friends, every thing was fast my friends, every thing was fast More
by DIAZ_ARSENIO
Employees Worked With
May 18, 2025
Fast service, Great to have ‘Quick lane’ . They perform 30000 mile service in four hours. They perform 30000 mile service in four hours. More
by DENISEKARL
Employees Worked With
May 18, 2025
Tommy was amazing. Repairs were quickly and perfectly performed. Great experience overall. Thank you so much. Repairs were quickly and perfectly performed. Great experience overall. Thank you so much. More
by JHESSE9100
May 18, 2025
Best vehicle buying experience I have ever had. Richard did the whole deal. I even paid him the money and I did not get handed off from one person to the next. Your dealership building is 10 star Richard did the whole deal. I even paid him the money and I did not get handed off from one person to the next. Your dealership building is 10 star. I have recommended Folsom Ford to others. You did not even question my check for a hundred thousand dollars and did not cash my check for 10 or more days. Thank you . Larry Bunch More
by WENDYROCKY2
Employees Worked With
Rychard
May 17, 2025
I recently brought in my F150 for service and paint repair. I was told by serviceman Jay Zerkovich the paint was not covered because I bought the truck in 2019. When I got home I reviewed by purchase p repair. I was told by serviceman Jay Zerkovich the paint was not covered because I bought the truck in 2019. When I got home I reviewed by purchase package, and was wrong, I purchased my truck in 2021, so the paint is in fact covered. I want this issue resolved as soon as possible More
by BIGBASS62
Employees Worked With
Jay Zerkovich
