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Folsom Lake Ford

Folsom, CA

4.8
2,582 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,582 reviews

July 19, 2024

Staff at the counter was very efficient and friendly and the servicing guys did an excellent job. I like the free car wash that was offered. All round excellent service. More

by eroni02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Folsom Lake Ford responded

Thank you for the fantastic 5-star review! I'm thrilled to hear that you had an excellent experience with all aspects of our service at Folsom Lake Ford. I appreciate your kind words about the efficiency and friendliness of our staff, as well as the great work done by our servicing team. I'm glad you enjoyed the complimentary car wash too. Please visit us again soon and feel free to share your positive experience with others! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 19, 2024

The service provided was timely and exceptional. Bridgette was very helpful and kept me updated completely through the process. More

by JDUPZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIDGETTE
Jul 22, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford and for sharing your positive experience! I'm thrilled to hear that Bridgette provided exceptional service and kept you informed every step of the way. I appreciate your kind words and look forward to assisting you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 19, 2024

Connor was a lovely person to work with. Kind and transparent. He was honest about the process and made it easy to make our purchase! More

by CJCEREFICE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor and JW
Jul 22, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford and for sharing your experience. I appreciate your feedback and I am glad to hear that Connor provided kind and transparent service to make your purchase process easy. I look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 19, 2024

My experience with Folsom Lake Ford was exceptional. From the moment I arrived, the staff was welcoming and knowledgeable, especially Leo who helped with what I was looking for. They provided a hassle-f More

by TARIK.ALAUBAEDY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
leo
Jul 22, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford! I am thrilled to hear about your exceptional experience, and I appreciate your kind words. Leo and the rest of the team aim to provide a welcoming and transparent environment for all our customers. I'm glad we could exceed your expectations, and I look forward to assisting you or anyone else in the future. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 19, 2024

I would like to write about my positive experience with my vehicle being diagnosed at Folsom Lake Ford. The employees treated me and my car with great care. Everything was done promptly and efficiently. More

by AMGCONUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Veilleux
Jul 22, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford and for sharing your positive experience! I am thrilled to hear that our team provided you and your vehicle with great care during the diagnosis process. I appreciate your kind words about our prompt and efficient service. I look forward to seeing you again for any future needs or be sure to share your experience with others. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 18, 2024

Timely and curtious clean , comfortable, And I love my mustang. Service is good , did take a long time to get recal part in. We had to contact them. They were to call us. More

by DKGT42
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Folsom Lake Ford responded

Thank you for sharing your experience and for the 5-star review! I'm delighted to hear you love your Mustang and found our service timely and courteous. I appreciate your patience during the recall part process. Thanks for choosing Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 18, 2024

My salesman Nazar was absolutely amazing, it was just be and my son and he included my son in every aspect of the sale. He put up with out shenanigans and made sure to help me get the best car working my bu More

by BETHANYBURTLOW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazar Mudrick
Jul 19, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford and for sharing your positive experience with us. I am delighted to hear that Nazar and Eric provided excellent service during your visit. I strive to make the car-buying process seamless and enjoyable. I hope you and your son are enjoying your new vehicle! Don't hesitate to reach out if you need anything in the future. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 18, 2024

They did great work . The communication was good and I got my truck back quick More

by WINSTONHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Folsom Lake Ford responded

Thank you for the kind words! I'm thrilled to hear about your positive experience with Folsom Lake Ford. I take pride in our communication and efficiency. I look forward to welcoming you back next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 18, 2024

The dealership has a solid service center and they do their best to address your needs quickly. My service advisor takes interest in vehicle and does his best to repair my concerns. More

by Dennisschendel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis G
Jul 19, 2024 -

Folsom Lake Ford responded

Thank you for sharing your experience with us. I'm glad to hear that our service center and advisor were able to address your needs efficiently. At Folsom Lake Ford, I always strive to provide excellent service and ensure your vehicle is well taken care of. If you ever need assistance in the future, feel free to reach out. I appreciate your feedback! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 18, 2024

Jim z and James f were amazing, always recommend Folsom lake ford service dept. i More

by MWRIGLEY95630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Folsom Lake Ford responded

Thank you for the glowing review of Folsom Lake Ford, I truly appreciate your recommendation! Jim and James are dedicated to providing exceptional service, and I am delighted to hear they made your experience amazing. I look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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