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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,582 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,582 reviews

July 18, 2024

The guy that helped me was awesome. waiting 2 hours for an oil change is unacceptable More

by BANYASRACING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont remember the guys name
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Jul 19, 2024 -

Folsom Lake Ford responded

Thank you for sharing your feedback. I appreciate your patience and I am glad to hear that our team member was helpful. Your experience is important to me, and I would like to discuss this with you. Please contact me at Folsom Lake Ford so I can address your concerns directly. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 18, 2024

great customer service and communication. Had the truck I wanted and transaction went smooth and easy. More

by RSMITH57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Civello
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Jul 19, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford! I am delighted to hear about your positive experience with our customer service and communication during your truck transaction. I appreciate your kind words and look forward to assisting you again in the future. Safe travels! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 17, 2024

Great service. They were very polite and finished everything very quickly. They also gave me a free car wash. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford, JD! We're thrilled to hear about your positive experience with our team. We strive to provide efficient service with a personal touch. We look forward to welcoming you back and don't hesitate to share your experience with others. Safe travels! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 17, 2024

They had the truck I wanted gotnthe deal in the price range I was looking for and gave me fair value on my trade in. Great experience overall. More

by William
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaven and Winston
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Jul 18, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford, William! We're thrilled to hear that you found the truck you wanted within your budget and had a great overall experience with us. We appreciate your feedback and look forward to assisting you again in the future. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 17, 2024

Kevin was great. He answered all our questions and made sure we had all the info we needed. More

by MRENNIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Folsom Lake Ford responded

Thank you for recognizing Kevin for providing excellent service during your visit to Folsom Lake Ford. We appreciate your kind words and are thrilled that you had a positive experience with us. We look forward to welcoming you back in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 17, 2024

Conner Shaw was excellent to deal with. He was very knowledgeable about Ford’s lineup of vehicles and a pleasure to deal with. More

by BLTRP45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conner Shaw
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Jul 18, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford and for taking the time to leave such a positive review! We are thrilled to hear that you had an excellent experience with Conner. We pride ourselves on providing knowledgeable and pleasant service. We look forward to seeing you again and assisting with any future automotive needs you may have. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 17, 2024

Thanks James Willis for always providing exceptional professionalism and great customer service. Thanks as well to the entire service team. More

by TERRYMCCLOSKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Jul 18, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford and for recognizing James and our service team for their exceptional professionalism and great customer service. We appreciate your kind words and look forward to assisting you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 17, 2024

James recommend a very good set of tires for our truck. Got us in quickly to install them More

by MD80KEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Folsom Lake Ford responded

Thank you for shouting out James for recommending a great set of tires for your truck. We are delighted to hear that you were able to get them installed quickly. We appreciate your positive feedback and look forward to seeing you again at Folsom Lake Ford for any future needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 17, 2024

Gary at Folsom Lake ford fleet did the servicing on my vehicle. .Thank you for your quick service. More

by ROBERTGORDON720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Jul 18, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford for your vehicle servicing needs! We're thrilled to hear that Gary provided you with quick service. We appreciate your positive feedback and look forward to assisting you with any future maintenance requirements. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 17, 2024

My car was taken in immediately. I wanted to wait for it and it was ready in a shorter time than estimated More

by DEEDLES36
Recommend Dealer
Yes
Employees Worked With
James Willis
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Jul 18, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford! We're thrilled to hear that your car was serviced promptly and efficiently. We aim to provide exceptional service and we look forward to assisting you again in the future. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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