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Folsom Lake Ford

Folsom, CA

4.8
3,493 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 3,493 reviews

February 13, 2025

Nick in Service Department was so helpful! !! Kept us informed and listened to our concerns. More

by okrigbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service
Feb 14, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that Nick in our Service Department was able to assist you and keep you informed. At Folsom Lake Ford, we strive to ensure our customers feel heard and valued. We hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 13, 2025

I went to this dealer b/c this was warrantee work, otherwise I would go to a local mechanic More

by richarddwright2115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the name…..
Feb 14, 2025 -

Folsom Lake Ford responded

Thank you for your feedback, Richard. At Folsom Lake Ford, we strive to provide the best care possible for all of our customers, and are disappointed to hear that your experience may not have reached the level of service we strive to achieve. If you have any further questions or concerns, please feel free to reach out to us directly. We appreciate your input. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 12, 2025

No pressure sales with knowledgable staff! ! Helped with search of exactly what we were looking for & allowed multiple, side by side, test drives to compare our final 2 choices to help us pick More

by TB0027
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RC from Kia side
Feb 14, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Folsom Lake Ford with our knowledgeable staff. It's fantastic that our no-pressure approach and side-by-side test drives helped you find the perfect truck. We appreciate your feedback and look forward to welcoming you back next time! Enjoy your new truck! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 12, 2025

Finance and Managers were amazing. Sales guy Ben needs to work on communication skills. Love my explorer More

by KLGARRATT93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Folsom Lake Ford responded

Thank you for your feedback. We're thrilled to hear that you love your Explorer and that our finance and management teams made a positive impression. We appreciate your insights regarding communication with our sales team and will work towards improvement in that area. If you have any further concerns or suggestions, please feel free to reach out to us at Folsom Lake Ford. Enjoy your new vehicle! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 11, 2025

Great service! Was able to schedule n appointment in reasonable amount of time. No wait upon arrival. James was great answering my questions before and afterwards More

by SPOR17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Folsom Lake Ford responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience at Folsom Lake Ford. It’s fantastic to hear that James provided you with exceptional service and that everything went smoothly with your maintenance appointment. We strive to ensure our customers feel well cared for, and it’s great to know we hit the mark with you. We look forward to seeing you again for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 11, 2025

I submitted a request for info online and was promptly called by Nazar. The Ford website was outdated for inventory but we discussed my needs and he found a truck en route that was a good fit. No pressu More

by ANDREWC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazar Mudrik
Feb 13, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Nazar at Folsom Lake Ford. It's fantastic that he was able to find a truck that suited your needs without any pressure. We appreciate your feedback and hope to see you again for any future vehicle needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 11, 2025

I had a good experience with the check-in of the vehicle, completion of the service at the expected time, and information on what the extended maintenance plan includes. More

by SS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a good experience with the check-in process, timely completion of service, and clarity on the extended maintenance plan. At Folsom Lake Ford, we strive to provide excellent service and information to our customers. We appreciate your support and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 11, 2025

Non pushy very helping great attitude people. Every single person we dealt with in folsom lake ford was helpful, kind and understanding. Walked out with more then a vehicle. We felt very blessed More

by Isaiah stanley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant brewer
Feb 13, 2025 -

Folsom Lake Ford responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our team at Folsom Lake Ford. It's our goal to provide a supportive and understanding environment for our customers, and we're delighted that you felt blessed during your purchase. We look forward to seeing you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 10, 2025

Nick was very willing to spend time with us and had a great sense of humor. More

by GKING15876
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that Nick provided you with a great experience and made it enjoyable with his sense of humor. At Folsom Lake Ford, I strive to create a welcoming and fun environment for our customers. I look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 10, 2025

Grant was a pleasure to deal with. He made the buying experience an easy process by offering a fair price with no gimmicks or changes. I would be very happy to work with Grant again. More

by SCOTTRSPRANGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Brewer
Feb 12, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that Grant made your buying experience smooth and straightforward at Folsom Lake Ford. I appreciate your kind words and look forward to assisting you again in the future. Don’t hesitate to share your experience with others! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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