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Folsom Lake Ford

Folsom, CA

4.8
2,523 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,523 reviews

June 24, 2024

Jaye Ford was my service advisor and while the work was done well on my truck, he did not communicate well throughout the process. I had an incredibly hard time tracking him down. More

by KDDDERNST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaye Ford
Jun 27, 2024 -

Folsom Lake Ford responded

Thank you for your feedback. Here at Folsom Lake Ford, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 23, 2024

Clean, friendly, efficient! Gabe helped us. He was so quick and so friendly! We are so impressed with his and Chad’s customer service. More

by MEGAN.TESKE86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe and Chad
Jun 25, 2024 -

Folsom Lake Ford responded

Thank you for the kind words! I am thrilled to hear about your positive experience at Folsom Lake Ford. I appreciate your recognition of Gabe and Chad's excellent customer service. I look forward to assisting you again in the future. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 23, 2024

Joe Romiez was an excellent salesperson and showed us many models in our price range. He was personable and knowledgeable about the vehicles and answered our questions thoroughly. what a good person! I w More

by SANDYHAMILTONHOAGLAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Romiez in sales and Chad in Finance
Jun 25, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience with us! I'm delighted to hear that Joe provided you with excellent service and helped you find a vehicle that fit your needs. I truly appreciate your recommendation and look forward to assisting you or anyone you know in the future. See you next time at Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 23, 2024

Folsom Lake Ford exceeded my expectations. They were exceptional with helpfulness, friendliness and knowledge. At no time was I pressured to purchase a vehicle. I would highly recommend this More

by BSINCH3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gayle Blackwell
Jun 25, 2024 -

Folsom Lake Ford responded

Thank you for your glowing review! I am thrilled to hear that Folsom Lake Ford exceeded your expectations with exceptional service, helpfulness, friendliness, and knowledge. I truly appreciate your recommendation and look forward to welcoming your family and friends. See you next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 22, 2024

One of my best vehicle buying experiences I’ve ever had. Nazar and the ford family team were exceptional. There were no hassles, sales pitch or pressure to buy. Was like taking a breath of fresh air. Defini More

by RICHARDEWINGJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winston Hart, Nazar Mudrik
Jun 25, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford! I am thrilled to hear that you had such a positive experience with Nazar and our team. Providing a hassle-free and pressure-free environment is something I am proud of. I look forward to assisting you again in the future. See you next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 22, 2024

At least when you agree on what service is to be done at Folsom Lake Ford it gets done unlike Elk Grove Ford. More

by MNP540810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Folsom Lake Ford responded

Thank you for your positive review and for choosing Folsom Lake Ford! I strive to provide excellent service and ensure that the work agreed upon is completed to your satisfaction. I appreciate your feedback and look forward to assisting you again in the future. See you next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 22, 2024

Fantastic thorough and timely service. James was a pleasure to work with. Will definitely return. More

by bryankeith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Folsom Lake Ford responded

Thank you for the glowing review! I appreciate your kind words about our service and James. I look forward to welcoming you back to Folsom Lake Ford in the future. Thank you for choosing us! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 21, 2024

Luis Legarda was great a pleasure to work with on my most recent visit for maintenance of my vehicle. More

by BCICHELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda
Jun 25, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford for your recent vehicle maintenance! I appreciate your kind words and look forward to assisting you again in the future. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 21, 2024

The whole experience was very pleasant. Gary was low pressure and very informative. Overall a good experience. More

by MATT.BURGARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Katz - 5 Stars
Jun 25, 2024 -

Folsom Lake Ford responded

Thank you, Matt, for choosing Folsom Lake Ford and for sharing your positive experience with us. I'm delighted to hear that Gary provided you with excellent service. I appreciate your feedback and look forward to welcoming you back for your future automotive needs. See you next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 21, 2024

Had a great experience from start to finish. Advisor was knowledgeable and friendly. Will definitely come back for all my service needs More

by CHRISMCCLEAN96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Laughlin
Jun 25, 2024 -

Folsom Lake Ford responded

Thank you for the kind words! I am thrilled to hear about your positive experience at Folsom Lake Ford. Our team takes pride in providing knowledgeable and friendly service. I look forward to welcoming you back for all your service needs. See you soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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