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Folsom Lake Ford
Folsom, CA
2,582 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,582 reviews
May 16, 2025
Jim Willis was my service person. He was great to work with. He kept me well informed. He was great to work with. He kept me well informed. More
by Steve-o
Verified CustomerEmployees Worked With
May 16, 2025
Took care of my problem without an appointment. Much appreciated. The shuttle service was great. Much appreciated. The shuttle service was great. More
by JANANDTRAVIS
Employees Worked With
May 16, 2025
When I purchased my last car 4 years ago Tri Hue helped me. He was extremely helpful and kind. He is no longer at Folsom Lake Ford but is now at the Ford dealership in Roseville Auto Mall. me. He was extremely helpful and kind. He is no longer at Folsom Lake Ford but is now at the Ford dealership in Roseville Auto Mall. More
by GWENS37@ATT.NET
Employees Worked With
Tri Hue
May 16, 2025
The associate, James, who assisted me in choosing the right service package was very courteous, pleasant and extremely helpful. He was able to look up the Recalls on my car, and explained which one coul right service package was very courteous, pleasant and extremely helpful. He was able to look up the Recalls on my car, and explained which one could be scheduled, and he assisted me in getting an appointment to have the Recall service done. (I was previously told on the phone that I would need to call back because the parts had not come in). James assured it could be done. James is an excellent Ford associate who is very knowledeable of what is needed on my vehicle(s) and makes sure my vehicle is running safely. In closing James goes over completely what was done and the outcome of the service on my car, and if needed any future services due to issues (which all was good with no issues). More
by HASSP
Employees Worked With
May 16, 2025
The dealership has a lot of variety of vehicles to choose from both new and preowned. from both new and preowned. More
by NaveedFrank
May 14, 2025
Service was great! ! Got in and out quickly! I recommend them very much. Lacey was wonderful to work with! ! Got in and out quickly! I recommend them very much. Lacey was wonderful to work with! More
by SCOTTANDERSON4USC
Employees Worked With
May 14, 2025
I enjoyed my time at Folsom Lake Ford working with Kevin. Everyone respected my time and we were able to come to an agreement and get everything processed efficiently. Everyone respected my time and we were able to come to an agreement and get everything processed efficiently. More
by ZPALIN
May 13, 2025
This is my second vehicle purchased from Folsom Lake Ford/Kia. Both times I used sales rep Gary Paris. Gary was awesome to work with. He was professional, courteous and promplty responded every time I r Ford/Kia. Both times I used sales rep Gary Paris. Gary was awesome to work with. He was professional, courteous and promplty responded every time I reached out to him in a timely manner. More
by DAVIDJFINK
Employees Worked With
Chad
May 13, 2025
Service was good. Very quick and affordable. They did however get some grease on my passenger seat. But overall a very good service department. Very quick and affordable. They did however get some grease on my passenger seat. But overall a very good service department. More
by ragan.wilkinson
Employees Worked With
