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Folsom Lake Ford
Folsom, CA
2,506 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,507 reviews
June 18, 2024
We were just starting our escape from California when our transmission went out while pulling our camper over Carson Pass. We camped for the night and drove down to Folsom Lake Ford to purchase a new truck transmission went out while pulling our camper over Carson Pass. We camped for the night and drove down to Folsom Lake Ford to purchase a new truck to continue our escape. We received immediate help from Ben and he understood our situation. We quickly found a truck and the buying process was quick. Soon we were back on the road, pulling our trailer to free America! Goodbye California! Thanks Folsom Lake Ford for rescuing us! More
by DOUG.LINGO
Verified CustomerEmployees Worked With
Ben
June 18, 2024
We bought our Ford Explorer ST from Tom Dittmar And it was such a great transaction and experience. He was very professional, and we couldn’t be more happy. was such a great transaction and experience. He was very professional, and we couldn’t be more happy. More
by MOCHI888
Employees Worked With
Tom Dittmar
June 18, 2024
Very happy with the service I received from the Service Dept while having my car serviced, especially James. He explained everything thoroughly and was offering very good advice about future service needs Dept while having my car serviced, especially James. He explained everything thoroughly and was offering very good advice about future service needs. He went over exactly what my service was going to entail and possible costs. It was a pleasure working with him. More
by SABAKMAN1782
Employees Worked With
June 18, 2024
Best Ford dealership around. Great personnel in all departments. The fleet service center employees are exceptional and really get the job done. Great personnel in all departments. The fleet service center employees are exceptional and really get the job done. More
by DANMICH4651
Employees Worked With
June 17, 2024
Just had a recall issue taken care of from 2016 and it was done in 2 days without any questions or hassle. Thanks! was done in 2 days without any questions or hassle. Thanks! More
by kwhite62
Employees Worked With
June 17, 2024
It was an amazing experience. Customer Service was exceptional. We received everything we wanted and needed and can't wait to enjoy our brand new Ranger for years to come. Customer Service was exceptional. We received everything we wanted and needed and can't wait to enjoy our brand new Ranger for years to come. More
by JMORRIS1344
June 17, 2024
From booking the appointment to my vehicle being delivered after the service, I had outstanding professional customer service from my Service Advisor Luis Legarda. delivered after the service, I had outstanding professional customer service from my Service Advisor Luis Legarda. More
by TUCKYOUNIS
Employees Worked With
Luis Legarda
