Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,465 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
Contact Dealership
View Awards

12755 Folsom Blvd

Folsom, CA

95630

Directions

By Type

Showing 2,465 reviews

May 23, 2024

Great service overall. Truly amazing service by nick sexton at folsom lake ford service dept More

by NSEXTON10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick sexton
Report | Print
May 28, 2024 -

Folsom Lake Ford responded

Thank you for the positive feedback! We are thrilled to hear about the amazing service you received from Nick at Folsom Lake Ford's service department. We appreciate you taking the time to share your experience. Please come see us again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 23, 2024

Courteous and Efficient from appointment to completion of Service visit. Explained the work done and condition of vehicle very well. My compliments More

by SUMANTH.BADIGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Folsom Lake Ford responded

Thank you for the kind words. We are thrilled to hear about your positive service experience at Folsom Lake Ford. Our team strives to provide excellent service from start to finish. We appreciate your feedback and look forward to welcoming you back in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 23, 2024

Having the recall service done in my driveway saved me so much time & effort! Thanks for a job well done. More

by PB83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Folsom Lake Ford responded

Thank you for trusting Folsom Lake Ford with your recall service! We are delighted to hear that our mobile service made things convenient for you. We appreciate your positive feedback and look forward to assisting you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 22, 2024

Great service and prompt updates. This time I even got a free delivery post service. Only concern is waiting time when dropping off vehicle More

by ASHISHCYRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Folsom Lake Ford responded

Thank you for the positive feedback! I'm glad to hear that you appreciated the great service and prompt updates during your visit to Folsom Lake Ford. I value your feedback on the waiting time when dropping off your vehicle. Feel free to reach out if you have any other concerns or need assistance in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 22, 2024

Fast, simple and everyone was friendly. I do all my Ford Flex services here and there have been many. No problems in the four years I've been going. More

by JIMMYTOADFOOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Folsom Lake Ford responded

Thank you for your kind words. I am thrilled to hear that you have had a consistently positive experience with us at Folsom Lake Ford over the last four years while servicing your Ford Flex. I appreciate your loyalty and look forward to providing you with the same excellent service in the future. See you next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 22, 2024

Travis and Kentucky were both amazing and professional! Overall a great experience and I will be back! More

by EMILEY.MOHR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kentucky, Travis, and Chad
Report | Print
May 24, 2024 -

Folsom Lake Ford responded

Thank you for the glowing review! I am thrilled to hear that Travis and Kentucky provided you with amazing and professional service. I look forward to welcoming you back to Folsom Lake Ford in the future. See you next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 22, 2024

I can always count on great service at Folsom lake Ford especially from their service advisor Luis Legarda! More

by AMLEGARDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda, Service Department
Report | Print
May 24, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to leave such a positive review of your experience at Folsom Lake Ford! I appreciate your feedback and look forward to assisting you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 22, 2024

Luis is great. My car was serviced on time. The shuttle driver is also great. They have a really good team. More

by FAETHP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, shuttle driver
Report | Print
May 24, 2024 -

Folsom Lake Ford responded

Thank you for your kind words and for taking the time to share your positive experience at Folsom Lake Ford. I appreciate your recognition of our team's dedication to providing timely service and excellent customer care. I look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 22, 2024

I've purchased 3 used cars from FLF now. Each time, my experience was wonderful. Great selection, pricing, process and staff. Unbeatable all around! More

by KBUNK30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Berry Jr., Matt Fernhoff
Report | Print
May 24, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford for your car purchases! I am thrilled to hear that you had a wonderful experience each time you visited us. I take pride in offering a great selection, pricing, and a smooth process for our customers. Your kind words mean a lot to me, and I appreciate your loyalty. I look forward to assisting you with your automotive needs in the future. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 22, 2024

Very helpful Conner was very helpful heat person to work with answers all questions very well appreciated More

by MMCCLURE5555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Folsom Lake Ford responded

Thank you for your kind words! I'm delighted to hear that Conner provided excellent service and answered all your questions. I appreciate your feedback and hope to assist you again in the future at Folsom Lake Ford. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

1
...
151
152
153
...
247