Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,471 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
Contact Dealership
View Awards

12755 Folsom Blvd

Folsom, CA

95630

Directions

By Type

Showing 2,471 reviews

May 22, 2024

Luis is great. My car was serviced on time. The shuttle driver is also great. They have a really good team. More

by FAETHP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, shuttle driver
Report | Print
May 24, 2024 -

Folsom Lake Ford responded

Thank you for your kind words and for taking the time to share your positive experience at Folsom Lake Ford. I appreciate your recognition of our team's dedication to providing timely service and excellent customer care. I look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 22, 2024

I've purchased 3 used cars from FLF now. Each time, my experience was wonderful. Great selection, pricing, process and staff. Unbeatable all around! More

by KBUNK30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Berry Jr., Matt Fernhoff
Report | Print
May 24, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford for your car purchases! I am thrilled to hear that you had a wonderful experience each time you visited us. I take pride in offering a great selection, pricing, and a smooth process for our customers. Your kind words mean a lot to me, and I appreciate your loyalty. I look forward to assisting you with your automotive needs in the future. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 22, 2024

Very helpful Conner was very helpful heat person to work with answers all questions very well appreciated More

by MMCCLURE5555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Folsom Lake Ford responded

Thank you for your kind words! I'm delighted to hear that Conner provided excellent service and answered all your questions. I appreciate your feedback and hope to assist you again in the future at Folsom Lake Ford. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 22, 2024

Great service and prompt updates. This time I even got a free delivery post service. Only concern is waiting time when dropping off vehicle More

by ASHISHCYRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Folsom Lake Ford responded

Thank you for the positive feedback! I'm glad to hear that you appreciated the great service and prompt updates during your visit to Folsom Lake Ford. I value your feedback on the waiting time when dropping off your vehicle. Feel free to reach out if you have any other concerns or need assistance in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 22, 2024

Fast, simple and everyone was friendly. I do all my Ford Flex services here and there have been many. No problems in the four years I've been going. More

by JIMMYTOADFOOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Folsom Lake Ford responded

Thank you for your kind words. I am thrilled to hear that you have had a consistently positive experience with us at Folsom Lake Ford over the last four years while servicing your Ford Flex. I appreciate your loyalty and look forward to providing you with the same excellent service in the future. See you next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 22, 2024

Travis and Kentucky were both amazing and professional! Overall a great experience and I will be back! More

by EMILEY.MOHR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kentucky, Travis, and Chad
Report | Print
May 24, 2024 -

Folsom Lake Ford responded

Thank you for the glowing review! I am thrilled to hear that Travis and Kentucky provided you with amazing and professional service. I look forward to welcoming you back to Folsom Lake Ford in the future. See you next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 21, 2024

They did a good job taking care of service. Making sure the car was ok. More

by JDORANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwaku Gaisie
Report | Print
May 24, 2024 -

Folsom Lake Ford responded

Thank you for the positive review! I am pleased to hear that you had a great experience with the service at Folsom Lake Ford. I always strive to ensure your vehicle is well taken care of. I look forward to seeing you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 21, 2024

Very tentative sales professionals. We received exactly what we wanted and the experience was somewhat relaxing. More

by M.BOROWSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conner, Conor and Eric in finance. These were all 5 star employees. I didn't work with any of the employees listed above.
Report | Print
May 24, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience with us! I am delighted to hear that our sales professionals were attentive and that you received exactly what you wanted. I strive to provide a relaxing and seamless car-buying experience at Folsom Lake Ford. I appreciate your business and look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 21, 2024

Car buying can be a pain. The staff was helpful, knowledgeable and efficient during the transaction. More

by HYS31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor
Report | Print
May 24, 2024 -

Folsom Lake Ford responded

Thank you for the positive feedback! I'm delighted to hear that our team at Folsom Lake Ford provided you with a helpful, knowledgeable, and efficient car-buying experience. I appreciate your kind words and hope to see you again in the future. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 21, 2024

Easy to schedule. My service manager was very helpful. The intake process for cars when brought in for service seems poorly coordinated and haphazard requiring over 3 More

by JLWMD123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Z
Report | Print
May 24, 2024 -

Folsom Lake Ford responded

Thank you for your feedback. I appreciate your kind words about our service manager. I understand your concerns about the intake process. Your feedback is valuable to me, and I strive to improve our operations continuously. Please feel free to reach out to me directly so I can address your specific experience and work towards a better outcome. Thank you for choosing Folsom Lake Ford. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

1
...
152
153
154
...
248