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Folsom Lake Ford
Folsom, CA
2,471 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,471 reviews
May 19, 2024
These guys turned my frown upside-down. Thank you for your hard work. I can tell these guys are passionate about their jobs, except the car detailing kid. I spent 3 hours detailing my car i Thank you for your hard work. I can tell these guys are passionate about their jobs, except the car detailing kid. I spent 3 hours detailing my car in the morning before I could pull it out of my garage, and I found a huge gouge in the hood. No doubt the kid did it. I took a knee and looked at the lines of that hood before I bought the car. After 11pm detail it came back with a big chip in the hood. Let's make it right and get past it please. Everything else was phenomenal. My third car purchase from this dealership in 3 years and I will be back for the 4th you can count on that. More
by Cory Mutha FuKin Hakala
Verified CustomerEmployees Worked With
Chris V
May 19, 2024
The dealership provided great customer service by offering pick up and drop off my vehicle. They kept me updated on the status of the repair and finished within the promised time frame. offering pick up and drop off my vehicle. They kept me updated on the status of the repair and finished within the promised time frame. More
by AFARRIS04
Employees Worked With
Jim V
May 19, 2024
Tommy was great. Got my vehicle checked in and evaluated by the service technician efficiently. Advised me of the repairs needed and had my vehicle ready the followi Got my vehicle checked in and evaluated by the service technician efficiently. Advised me of the repairs needed and had my vehicle ready the following morning. Very satisfied with the work on my third-row seats. More
by KHENDER
Employees Worked With
Tommy Nares
May 19, 2024
Service was absolutely fantastic in comparison to the horrendous service I received at Future Ford on Madison. From the time I arrived to the time I picked up my vehicle, Brigitte Frye was superb at ever horrendous service I received at Future Ford on Madison. From the time I arrived to the time I picked up my vehicle, Brigitte Frye was superb at every aspect of my visit. Not only that, my vehicle was ready by noon as promised. Future would have had it all day long and not communicated with me. I will continue to bring both my Ford vehicles to Folsom Lake Ford for all my service. My only criticism would be that I wasn't given anything advising of the remaining life of tires, brakes, etc. Not a huge deal but that's always nice to have something to review the status of other vehicle items as other dealers provide. Thanks again! More
by Robert Pierce
Employees Worked With
Brigitte Frye, service dept
May 18, 2024
Jaye Ford and FLF are always excellent, providing professional and great service. I will always bring my vehicles to Folsom Lake Ford. professional and great service. I will always bring my vehicles to Folsom Lake Ford. More
by BILLCAMPBELL
May 18, 2024
Everyone helpful and nice. Was clean vehicles and offices. Everything was explained thoroughly if I had questions if they didn’t know answer they would find out. Was clean vehicles and offices. Everything was explained thoroughly if I had questions if they didn’t know answer they would find out. More
by DEBBIEMIELENZ
Employees Worked With
Anthony
May 18, 2024
I arrived to the dealership, and theyCheerful, informative and helpful. They estimated a time to be finished and the were early. informative and helpful. They estimated a time to be finished and the were early. More
by 4DONNAMARIE
Employees Worked With
May 18, 2024
Good service and not over servicing the vehicle. Pricing was on point and they serviced the vehicle quickly Pricing was on point and they serviced the vehicle quickly More
by CHRISTOPHERBARBOUR54
