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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,714 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,714 reviews

June 18, 2024

The whole process was seamless, professional and informative. We are very satisfied with our experience! More

by MRSJENDALEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin and Winston
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Jun 20, 2024 -

Folsom Lake Ford responded

Thank you for your positive feedback! I am delighted to hear that your experience with Folsom Lake Ford was seamless, professional, and informative. Your satisfaction is our priority, and I look forward to welcoming you back in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 18, 2024

Very happy with the service I received from the Service Dept while having my car serviced, especially James. He explained everything thoroughly and was offering very good advice about future service needs More

by SABAKMAN1782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience with us! I'm glad to hear that James provided thorough explanations and valuable advice during your visit. I look forward to assisting you with your future service needs and having you back at the dealership! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 17, 2024

Thank you very much for the help. We love the truck. All the best to you. More

by CARAJOBSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin G
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Jun 19, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford and for the kind words! We are delighted to hear that you love your new truck. All the best to you as well! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 17, 2024

From booking the appointment to my vehicle being delivered after the service, I had outstanding professional customer service from my Service Advisor Luis Legarda. More

by TUCKYOUNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda
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Jun 19, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford and for sharing your positive experience with Luis as your Service Advisor. We are delighted to hear about the outstanding customer service you received from booking to vehicle delivery. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 17, 2024

Ben is the best! He makes buying a car easy. Had my car ready to go when we arrived. Got us on the road quickly. More

by COOK562013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Chaidez
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Jun 19, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford and for sharing your positive experience! We are glad to hear that Ben provided you with excellent service and made your car buying process easy. We appreciate your feedback and look forward to assisting you again in the future. Safe travels! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 17, 2024

Great service. They were honest and took care of the problem without charging me. I like that. More

by JHERBERT_US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Folsom Lake Ford responded

Thank you for the kind words about your experience at Folsom Lake Ford! We strive to be transparent and provide excellent service. We're delighted to hear that we could assist you at no charge. Please feel free to reach out if you need anything else in the future. Hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 17, 2024

It was an amazing experience. Customer Service was exceptional. We received everything we wanted and needed and can't wait to enjoy our brand new Ranger for years to come. More

by JMORRIS1344
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Katz, Pat Berry
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Jun 19, 2024 -

Folsom Lake Ford responded

Thank you for the positive feedback! We are thrilled to hear that you had an amazing experience at Folsom Lake Ford and that our customer service met your expectations. Enjoy your brand new Ranger, and we look forward to serving you for years to come! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 17, 2024

Just had a recall issue taken care of from 2016 and it was done in 2 days without any questions or hassle. Thanks! More

by kwhite62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford for your recall service, we're glad to hear that we could assist you efficiently and hassle-free. We appreciate your positive feedback and look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 16, 2024

Great service, l just wish they proactively stocked recall parts. Other than that, all was great! More

by DARIO.PAGANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Jun 19, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive feedback, Dario! We appreciate your kind words about the great service you received at Folsom Lake Ford. We understand your feedback about recalling parts and will take it into consideration. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 16, 2024

I was ready to walk out because I couldn't get the terms I wanted on my purchase. They worked hard to get it right for me. More

by MEGGEN21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Kentucky, and Winston.
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Jun 19, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience with us, Megan! We are thrilled to hear that our team at Folsom Lake Ford went above and beyond to meet your needs during your purchase. Your satisfaction is our top priority, and we look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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