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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,714 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,714 reviews

June 14, 2024

Nick was great he got me a rental and got me a new transmtition thanks for all your hard work Nik.... More

by HAROLD.POLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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Jun 18, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford and for sharing your positive experience! I appreciate your kind words and hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 14, 2024

Had a great experience. Everything went like it should have from the start to the finish More

by DAVID_C1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford for your automotive needs! I am delighted to hear about your positive experience with us. I strive to provide seamless service from start to finish, and I appreciate you taking the time to share your feedback. I look forward to welcoming you back in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 14, 2024

I was treated with courtesy and respect by everyone I interacted with. My car was in for repair and the tech explained what diagnostic tests would be performed and if they were covered by warranty. It More

by wlhopkins64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kwaku “K” Gaisie
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Jun 18, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience with us! I am thrilled to hear that you received courteous and respectful service during your recent repair visit at Folsom Lake Ford. I appreciate your loyalty and look forward to assisting you with any future automotive needs. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 14, 2024

The customer service is amazing, that's why I keep buying from this dealership. Dave L. In service is very knowledgeable, courteous and professional. More

by ERICSTRONG37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave L.
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Jun 18, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford and for sharing your positive experience with us! I am thrilled to hear that our customer service exceeded your expectations. I strive to provide knowledgeable, courteous, and professional service to all our customers. I appreciate your loyalty and look forward to assisting you with your future automotive needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 14, 2024

Great service and a very good price. Very professional staff from top to bottom. I would definitely buy another vehicle from Folsom Ford. More

by JMP332
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford for your vehicle purchase! I appreciate your kind words about our service, pricing, and professional staff. I'm thrilled to hear that you had a positive experience, and I look forward to assisting you with your next vehicle purchase. See you soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 14, 2024

Work wasn’t checked when completed. Steering wheel switch Volume control still doesn’t work. More

by BOBBRACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Folsom Lake Ford responded

At Folsom Lake Ford, I strive to maintain high standards and take your feedback seriously. Please reach out to me directly so I can address your concerns and work towards a resolution. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 13, 2024

Everyone was friendly and helpful. I believe that we received a good deal. I would recommend them to my friends. More

by M.BOROWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conner, Conner and Eric in finance.
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Jun 18, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford and for sharing your positive experience with us! I am thrilled to hear that you found our team friendly and helpful, and that you received a good deal. Your recommendation means a lot to me, and I look forward to welcoming you and your friends back in the future. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 13, 2024

Fast, effective service from Jim Z and team, as always. I do wish ERAC still had a desk there. More

by EDRANSDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Z
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Jun 18, 2024 -

Folsom Lake Ford responded

Thank you for the 5-star review! I appreciate your kind words about Jim and our team at Folsom Lake Ford. If you have any further feedback or need assistance, please don't hesitate to reach out to me directly. I look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 13, 2024

Folsom Lake Ford has the best service I have ever experienced. Jim Z in Service and James in the fast lane are phenomenal! More

by GINGER.HEISLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Z & James Willis. - both great
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Jun 18, 2024 -

Folsom Lake Ford responded

Thank you for the fantastic review! I'm thrilled to hear about your positive experience with our service team, particularly with Jim and James. I appreciate your kind words and look forward to serving you again at Folsom Lake Ford. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 13, 2024

When I first got the dealer, I was very nervous first time spending that kind of money on a vehicle and The salesman Travis help me overcome that and made sure that I was happy with my purchase. More

by FELIX01MARTIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Cordero
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Jun 18, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience with us at Folsom Lake Ford. I am thrilled to hear that Travis helped make your first big purchase less nerve-wracking and ensured your happiness with your vehicle. I appreciate your feedback and look forward to assisting you in the future. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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