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Folsom Lake Ford

Folsom, CA

4.8
2,550 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,550 reviews

May 05, 2024

I was very pleased with my entire experience, top quality staff from the service advisor, service technician, shuttle driver and not to overlook the cashier. More

by IMDUNWORKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Folsom Lake Ford. If there is anything more that I can do, please come back and see us again. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 05, 2024

Good experience. Leasing manager Gayle was great getting our deal together. All of the staff we dealt with were courteous and helpful. More

by LEEASKIM
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle, Patrick Berry
May 09, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 05, 2024

Gayle Blackwell has helped us with our vehicles for the past decade, and continues to never disappoint! We upgraded one vehicle to a a new Ford Maverick Lariat Hybrid and it is a dream! More

by TREVOR_CURTICE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle Blackwell
May 09, 2024 -

Folsom Lake Ford responded

Trevor, I am ecstatic to hear you were able to purchase your new dream vehicle! At Folsom Lake Ford, we are always here to make your dreams come true and will be here to help when it’s time for service on your vehicle. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 05, 2024

Always a pleasure to work with Brigitte Karen. . her approach is always to make the customer comfortable. I enjoy servicing my car at Folsom Ford. More

by DIPAKBHARNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxd
May 09, 2024 -

Folsom Lake Ford responded

I sincerely appreciate your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 04, 2024

Good dealer Easy access, exit Good people Good environment Easy going Not pushy Flexible Quality More

by VADIM0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis
May 09, 2024 -

Folsom Lake Ford responded

Thank you for sharing your feedback about your experience with us. I'm glad to hear that you had a smooth and easy experience with us. Please let me know if there is anything else that I can assist you with. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 04, 2024

Folsom Lake Ford was very helpful in getting me a 2024 Ford F-150. Anthony and Kentucky was over and above to make sure the purchase and everything after the purchase went smoothly. Will definitely come b More

by DAVIDMINC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Civello, Kentucky
May 09, 2024 -

Folsom Lake Ford responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 04, 2024

Other than spelling Brigitte's name wrong lol. Thank you for making it easy. Now we'll see how many of these we sell. People love it. More

by D_FRYE3
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Folsom Lake Ford responded

I am so glad to read that you had such a positive experience at our dealership! I can't wait to see you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 03, 2024

Experience was straight forward and easy from start to finish. Mike D was very communicative and helpful from the day we ordered our vehicle to the day we picked it up. Everything was explained clearly an More

by ROSANASOR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike D'Incecco, Nazar Mudrik, JW
May 09, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to review Folsom Lake Ford. I'm glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let me know. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 03, 2024

James, Your repres was very helpful, courteous and professional. he answered all of my questions fully. The service was completed when they said it would be done. More

by MILTRLTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Folsom Lake Ford responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 03, 2024

Very attentive & detailed service wise. Recently used pick up & drops vehicle service which is helpful on working day. More

by chvsnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Folsom Lake Ford responded

Thank you for this amazing review! I really appreciate your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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