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Folsom Lake Ford
Folsom, CA
2,442 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,442 reviews
Verified Customer
April 09, 2024
From ordering my Maverick to finalizing the sale and picking it up, Joe Romiez was profession and thorough in explaining the process. He spent extra time helping me set up the infotainment system for my picking it up, Joe Romiez was profession and thorough in explaining the process. He spent extra time helping me set up the infotainment system for my phone, and showing me general vehicle operation. Much appreciated. Matt Fernhoff in finance was equally thorough and professional. Lots of legalese to sign but Matt had it all organized, easy to follow and easy to understand. Kudos to Folsom Lake Ford. Love my Maverick and will let my friends know I had a good experience. More
by JPROEDERJR
Employees Worked With
Joe Romiez (sales) and Matt Fernhoff (finance)
April 09, 2024
Came in for a oil change and a warranty fix on a window. I was contacted in about an hour after drop off to tell me they had diagnosed the issue and needed a part. Part was delivered the next morning, and I was contacted in about an hour after drop off to tell me they had diagnosed the issue and needed a part. Part was delivered the next morning, and they had me on the road by 10:30. Very efficient service! More
by rgijames
Employees Worked With
April 09, 2024
Better experience than the last time I had my vehicle serviced. Availability of recall parts took longer than expected. serviced. Availability of recall parts took longer than expected. More
by wlvren
Employees Worked With
April 09, 2024
Service was performed fast and and very thorough. I was very pleased. The staff explained everything to me assured my questions were answered. I was very pleased. The staff explained everything to me assured my questions were answered. More
by ALEXDAYDC
Employees Worked With
April 08, 2024
Super happy with the whole experience. Everyone was friendly and explained everything amazing especially Javier.No one was busy at all. Everyone was friendly and explained everything amazing especially Javier.No one was busy at all. More
by ILOVEMYBOYS0208
Employees Worked With
Other Employees :
Javier Quiroz
April 08, 2024
This is our 22 purchase/lease from FLF, over three generations and we continue to rate FLF the best service and smoothest experience. We have gone to other dealerships and always return to FLF. Joe an generations and we continue to rate FLF the best service and smoothest experience. We have gone to other dealerships and always return to FLF. Joe and Gayle always provide the best service by providing needed information without pressure. They really do go out of their way to make us happy, and they succeed every time. Thank you to the FLF family!! See you soon! More
by RHONDA_CURRIER
Employees Worked With
Joe Romiez, Gayle Blackwell, Kris Nambiar
April 08, 2024
Had a great experience turning in my car and upgrading to a new lease. They were very helpful and accommodating since we had to bring our 8mo old in and had a cute play room to keep him busy while we waiting a new lease. They were very helpful and accommodating since we had to bring our 8mo old in and had a cute play room to keep him busy while we waiting. Thank you! More
by JESSICASLINKERT
Employees Worked With
Travis Cordero, Kentucky, Winston
April 08, 2024
Conner shaw he was great at answering all of our questions we had and in being patience with us trying to decide on which Range. questions we had and in being patience with us trying to decide on which Range. More
by DJREECE49
Employees Worked With
Matt in finance Dept. An Connor Shaw in sales
