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Folsom Lake Ford

Folsom, CA

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Employees
Reviews
Vehicles
4.8
2,436 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,436 reviews

April 01, 2024

Gabriel Allarea should be the face of this dealership. Very knowledgeable and knows the product. He is the BEST! More

by MIKE.COUNTRYMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/A
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Apr 05, 2024 -

Folsom Lake Ford responded

Thank you so much for your glowing review, Mike! I'm delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and I can't wait to welcome you back soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 01, 2024

Zach made trading in my old car and getting into something better, painless and easy! More

by REICHBRIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Parker
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Apr 05, 2024 -

Folsom Lake Ford responded

Thank you so much for the nice review! I really appreciate this feedback and I'll be certain to share your compliments with Zach. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 01, 2024

They are very friendly and helpful. Always trying to get you in and out as quickly as they can. Their waiting room and amenities are nice also. More

by kknieriem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zurkivich
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Apr 05, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review! I am very happy to hear that we could be so friendly and helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 01, 2024

I had the best experience at Folsom lake ford! Anthony Civello Was amazing!! 10/10 highly recommend. More

by ALLYSON_MORAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Civello
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Apr 05, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to share your feedback with us Allyson! I work hard to make sure our guests have the best experience. I will share your comments with our team and I look forward to working with you again down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 01, 2024

Prompt friendly and efficient. Wasn’t able to complete both jobs but did cover one repair on warranty. More

by ronlhood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Folsom Lake Ford responded

Thank you for the great feedback, Ron! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 01, 2024

I’ve forgotten service writers name but he was just great! Listened to my problems, checked recalls, did everything right!! More

by ALDOT32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Folsom Lake Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 01, 2024

The service department took care of my 30,000 service in less than an hour, much appreciated! More

by ED59
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Folsom Lake Ford responded

It is gratifying to hear that you received quick progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 01, 2024

Great service my truck was done in a the time I was quoted by my service manager More

by PAIGEC51
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Ford
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Apr 05, 2024 -

Folsom Lake Ford responded

Thank you so much for your review, Paige! I really appreciate your business and I am so happy that we could provide great service to you and your vehicle. I look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 31, 2024

Ben was really helpful in showing different we got and making sense of numbers for various models and options More

by MAHISHOWY.555
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben C
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Apr 04, 2024 -

Folsom Lake Ford responded

Thanks for your outstanding review! I'm very happy to hear that Ben was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 31, 2024

My experience with Folsom Ford was great. The service representatives are cordial, understanding, and informative. They make their customers feel comfortable. Always willing to help. More

by DJAA48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis is the best Quicklane Advisor
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Apr 04, 2024 -

Folsom Lake Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as we are always here to help. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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