Back

Folsom Lake Ford

Folsom, CA

4.8
2,433 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
Contact Dealership

12755 Folsom Blvd

Folsom, CA

95630

Directions

By Type

Showing 2,433 reviews

March 30, 2024

Luis explained what was going to happen to repair my truck then kept me informed of the progress of replacing the driver's side mirror. More

by KKENDLE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda
Apr 04, 2024 -

Folsom Lake Ford responded

It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 30, 2024

Gabe was extremely knowledgeable, friendly, and helpful while helping us through the purchase of our brand new Bronco! More

by DANIELLENGERICH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Allarea
Apr 04, 2024 -

Folsom Lake Ford responded

Thanks for taking the time to leave us this awesome review, Danielle! At Folsom Lake Ford, we take guest feedback seriously and are proud to see that you drove away happy in your new Ford Bronco. I will share your compliments with the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 30, 2024

Customer service great. Friendly and honest. I got very great deal and I am happy with my purchase. More

by AMINFARHANG86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben he was fantastic sales man. 5 star
Apr 04, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to let us know how happy you are with your purchasing experience! Feedback from you is one way I know we are achieving our goals. Let us know if we can assist you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 30, 2024

Very clean, all the service associates were helpful. They even have juice coffee and muffins. More

by TIMTOULOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review, Tim! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 30, 2024

Always easy to get my motovan in for service with Tommy Nares. Service turnaround time was great, too. More

by TBROWN333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Nares
Apr 04, 2024 -

Folsom Lake Ford responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call me or stop by. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 29, 2024

Great customer service drive 30 minutes to got to Folsom Ford for the great service. More

by JOEGARCIA819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Folsom Lake Ford responded

Joe, thank you for taking the time to share your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 29, 2024

I appreciated the service I received at Folsom Lake Ford. They were very helpful with fixing my car. More

by hathaway88
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Luis Legarda
Apr 04, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 29, 2024

Gary is amazing! ! We have bought numeral trucks thru the years, and he makes the process seamless. I will only buy for Gary. More

by LEAH.NBP
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Katts
Apr 04, 2024 -

Folsom Lake Ford responded

Leah, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 29, 2024

Excellent Service (I would give six stars if I could). James Willis did an excellent job taking care of my vehicle and keeping me informed (and getting it back quicker than I expected) and shuttle driver More

by pmm97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
Apr 04, 2024 -

Folsom Lake Ford responded

Your great feedback truly made my day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 29, 2024

It was a great experience and the staff was fully knowledgeable on electric cars and I was treated very well More

by aggiepm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Folsom Lake Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and I will share it with them. Thank you and if you have any questions please feel free to contact me. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

...
183
...