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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,433 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,433 reviews

March 25, 2024

Brigitte did an outstanding job taking care of my Explorer. She is absolutely great asset for your company. More

by RACARUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Folsom Lake Ford responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 24, 2024

The entire staff was very friendly. They made the experience easy and positive for me. More

by JHARRINGTON1228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike D.
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Mar 28, 2024 -

Folsom Lake Ford responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 24, 2024

Had a great experience purchasing my Maverick from Folsom Lake Ford. Thanks to Sergio for all the help in making the purchase process easy. More

by austinp
Recommend Dealer
Yes
Employees Worked With
Sergio Foti
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Mar 28, 2024 -

Folsom Lake Ford responded

Thank you and congratulations on your purchase, Austin! I am so pleased that we could make your visit easy and hassle-free, and we believe that's how every car-buying experience should be. We are sincerely grateful for your business! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2024

They were very low pressure, helpful and knowledgeable about the vehicle we were interested in. More

by STMRANCH
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Marvin
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Mar 28, 2024 -

Folsom Lake Ford responded

Thanks for your perfect review! I'm glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let me know if there's anything else we can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2024

Great service and friendly staff. K, the service writer I've consistently dealt with, is thorough and always helpful. More

by Ty Conway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwaku Gaisie
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Mar 28, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review, Ty! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2024

Low pressure buying process and respectful of personal timelines, etc. Highly recommend Christopher Veit as a sales rep. More

by S.CUSTO2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Veit
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Mar 28, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2024

Overall, good outcome, however, the cost to use a dealer is becoming cost prohibitive. I suggest tightening costs of operations and advertising so you can charge less. A CPA or Lawyer does not make the ho More

by ROD_THMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda
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Mar 28, 2024 -

Folsom Lake Ford responded

Rod, we appreciate you leaving this honest feedback. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2024

Very pleasant buying experience. No pressure from the sales staff, our salesman Anthony was very knowledgeable in regard to the vehicle we purchased, and took extra time showing us More

by JIMDAWNERIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales-Anthony; Finance-Pat
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Mar 28, 2024 -

Folsom Lake Ford responded

Jim, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Folsom Lake Ford. Thank you so much for your business and please let us know if there's anything else we can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2024

Friendly, prompt service. Easy to make an appointment and service was delivered as advised it would be. More

by carrascoj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey paytobn
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Mar 28, 2024 -

Folsom Lake Ford responded

Thank you so much for your glowing review! I'm delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2024

Bridgette is always very friendly and efficient. I always feel confident that my car will be taken care of. More

by FOLSOMCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridgette
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Mar 28, 2024 -

Folsom Lake Ford responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call me or stop by. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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