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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,447 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,447 reviews

March 15, 2024

Friendly, great price, worked very hard to get me financing, I'm so excited for my new car. Thank you Connor! More

by CARTERKIM76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor Herdt
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Mar 20, 2024 -

Folsom Lake Ford responded

Kim, your experience is exactly what we aim for! I am so happy to hear that we could provide you with a memorable experience. We hope to see you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 15, 2024

It was definitely a red carpet event. I was treated like a Queen! Thank God! More

by ARTANDKATHYLYONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gayle - +55…sent to me by my angel
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Mar 20, 2024 -

Folsom Lake Ford responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 15, 2024

Thanks Brigitte Done quickly and even cleaned my car very happy with service all nice More

by KHINDS50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
??? I don’t remember look at my deal thank you everyone was great
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Mar 20, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to let us know how happy you are with your service experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 15, 2024

Always easy to deal with the staff, enjoyed working with Gayle and JW, both good people. More

by ROBERTDENNIS.DEAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Partida
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Mar 20, 2024 -

Folsom Lake Ford responded

Thank you so much for your glowing review, Robert! I am delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 15, 2024

Thanks for your thorough review of available vans that were well suited to my needs, More

by RUKKILA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 15, 2024

Always professional and courteous. Normally our vehicle is ready when promised. Clean waiting area with good snacks. Keep up the good work. More

by STEVEGANNON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Folsom Lake Ford responded

Thank you for visiting our service department and for leaving the kind words, Steve. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 15, 2024

Folsom Lake Ford was communicative throughout the process. It was a very involved repair and they did a great job! More

by jbflnpnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy
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Mar 20, 2024 -

Folsom Lake Ford responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and we hope that you will visit us again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 15, 2024

Exceptional service and excellent customer communication regarding what was needed and being performed. I would recommend Folsom lake ford to my family and friends! More

by klgieck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Willis
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Mar 20, 2024 -

Folsom Lake Ford responded

Thank you for this amazing review! I really appreciate your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 14, 2024

Fortunately, I haven't had the need for excessive service on my car. However, I do maintain the suggested maintenance to keep the car healthy. So when that time rolls around, Folsom Lake Ford makes it a very More

by Dave in Rocklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget, Lacey
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Mar 20, 2024 -

Folsom Lake Ford responded

Thank you for the kind words, Dave. I'm completely committed to providing top-quality service and I'm thrilled to hear that your experience reflected this dedication. I appreciate the time it took for you to give us this feedback. At Folsom Lake Ford, we value our customers and I look forward to seeing you down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 14, 2024

Very Professional and friendly. Brigitte Karen was delightful to work with and she was friendly. She is an asset to your company. More

by RONSTINE722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brigitte Karen
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Mar 20, 2024 -

Folsom Lake Ford responded

Thank you so much for the nice review! I really appreciate this feedback and I'll be certain to share your compliments with Brigitte. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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