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Folsom Lake Ford

Folsom, CA

4.8
2,855 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,855 reviews

May 04, 2024

Folsom Lake Ford was very helpful in getting me a 2024 Ford F-150. Anthony and Kentucky was over and above to make sure the purchase and everything after the purchase went smoothly. Will definitely come b More

by DAVIDMINC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Civello, Kentucky
May 09, 2024 -

Folsom Lake Ford responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 04, 2024

Other than spelling Brigitte's name wrong lol. Thank you for making it easy. Now we'll see how many of these we sell. People love it. More

by D_FRYE3
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Folsom Lake Ford responded

I am so glad to read that you had such a positive experience at our dealership! I can't wait to see you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 03, 2024

James, Your repres was very helpful, courteous and professional. he answered all of my questions fully. The service was completed when they said it would be done. More

by MILTRLTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Folsom Lake Ford responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 03, 2024

Very attentive & detailed service wise. Recently used pick up & drops vehicle service which is helpful on working day. More

by chvsnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Folsom Lake Ford responded

Thank you for this amazing review! I really appreciate your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 03, 2024

Experience was straight forward and easy from start to finish. Mike D was very communicative and helpful from the day we ordered our vehicle to the day we picked it up. Everything was explained clearly an More

by ROSANASOR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike D'Incecco, Nazar Mudrik, JW
May 09, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to review Folsom Lake Ford. I'm glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let me know. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 02, 2024

Modern, clean, friendly staff, wide selection, great financing, trustworthy, efficient service, comfortable lounge, convenient location. More

by RANDYSPACEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Folsom Lake Ford responded

To say thank you is not enough, Randy! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Folsom Lake Ford again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 02, 2024

Gabe was a great salesman. I got a new F250 and he was very knowledgeable. More

by JOHN.Y
Recommend Dealer
Yes
Employees Worked With
Gabe
May 08, 2024 -

Folsom Lake Ford responded

Hi John, and thank you for this great review! I am happy to hear that Gabe took care of you! He is a great asset and I appreciate all that he does. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 02, 2024

I had transmission problems with my vehicle, and Folsom Lake Ford was never able to fix the problem. More

by HEREDIE2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Fuhs
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Folsom Lake Ford responded

Thank you for providing us with your feedback. I take these matters very seriously and am saddened to hear about the incident you have described. Please contact me at your earliest convenience so we can discuss this further and see if we can come to a resolution. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 01, 2024

Luis, Service Department, is awesome. My battery died and I wasn't able to get over there until right before they closed. He swapped in a new one and I was back on the road in 20 minutes More

by agsardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda
May 07, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 01, 2024

Luis and Stewart take good care of me and is a credit to your dealership. More

by MONKASEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis and Stewart
May 07, 2024 -

Folsom Lake Ford responded

Wow, your kind words took our breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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