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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,638 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,638 reviews

March 26, 2024

Marvin , Mike and Winston made my purchase quick and easy! Thanks for your professionalism and honesty More

by CHERYL.MOUDAKIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin and Winston 5 stars
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Mar 29, 2024 -

Folsom Lake Ford responded

Cheryl, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence. It’s quite an accomplishment to hear that our team here at Folsom Lake Ford provided you with a quick and easy experience! Thank you so much. If you have any further needs, do not hesitate to come back to see us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 26, 2024

Jaye keeps me a loyal ford customer! I can trust I am Being taken care of. More

by LVICE215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye Ford
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Apr 01, 2024 -

Folsom Lake Ford responded

Thank you so much for the wonderful review of your experience at Folsom Lake Ford. Jaye is one of the best at his profession, and I feel your review is spot on. I love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. I hope to see you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 26, 2024

I couldn’t have worked with anyone nicer, more patient and determined than Kevin. He brought the car over 100 miles to my door and sat with me through all of my numerous questions. He’s a wonderful and r More

by CHRISSYREED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Garay
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Apr 01, 2024 -

Folsom Lake Ford responded

Chrissy, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Kevin is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new car! If you have any questions, please do not hesitate to come see me. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 26, 2024

Brigitte in service is always super helpful and happy! My vehicle is always serviced quickly and is washed and ready when I am ready to pick it up! More

by JASONANDAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brigitte Karen
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Apr 01, 2024 -

Folsom Lake Ford responded

Jason, I am glad to hear you enjoyed your recent visit to our service department. At Folsom Lake Ford we believe clean cars make happy customers and I am pleased to hear you appreciated your car wash! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 25, 2024

Brigitte did an outstanding job taking care of my Explorer. She is absolutely great asset for your company. More

by RACARUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Folsom Lake Ford responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 25, 2024

I couldn’t be more PLEASED with Gabe and the entire Ford dealership team that I worked with. My experience was easy, trusted, & simple from start to finish. No gimmicks, no arm twisting, no lies. I went More

by CAF59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Allarea, Nick
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Mar 29, 2024 -

Folsom Lake Ford responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 24, 2024

Had a great experience purchasing my Maverick from Folsom Lake Ford. Thanks to Sergio for all the help in making the purchase process easy. More

by austinp
Recommend Dealer
Yes
Employees Worked With
Sergio Foti
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Mar 28, 2024 -

Folsom Lake Ford responded

Thank you and congratulations on your purchase, Austin! I am so pleased that we could make your visit easy and hassle-free, and we believe that's how every car-buying experience should be. We are sincerely grateful for your business! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 24, 2024

The entire staff was very friendly. They made the experience easy and positive for me. More

by JHARRINGTON1228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike D.
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Mar 28, 2024 -

Folsom Lake Ford responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2024

James in Quicklane is excellent. Super easy to work with and got me in and out in no time! More

by NAZAR_MUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Folsom Lake Ford responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with James. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2024

Friendly, prompt service. Easy to make an appointment and service was delivered as advised it would be. More

by carrascoj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey paytobn
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Mar 28, 2024 -

Folsom Lake Ford responded

Thank you so much for your glowing review! I'm delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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