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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,638 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,638 reviews

March 23, 2024

They were very low pressure, helpful and knowledgeable about the vehicle we were interested in. More

by STMRANCH
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Marvin
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Mar 28, 2024 -

Folsom Lake Ford responded

Thanks for your perfect review! I'm glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let me know if there's anything else we can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2024

Service was very good and fast. Tommy’s the best writer ever, everyone should go to him. More

by COLINBARKER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Folsom Lake Ford responded

It is great to hear about your recent experience. I will certainly pass on your feedback to Tommy as he will be happy to hear it! We look forward to working with you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2024

Bridgette is always very friendly and efficient. I always feel confident that my car will be taken care of. More

by FOLSOMCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridgette
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Mar 28, 2024 -

Folsom Lake Ford responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call me or stop by. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2024

Purchased several cars so far at this dealership, great place. Will continue to come back. More

by MIKEBOOK28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Berry
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Mar 28, 2024 -

Folsom Lake Ford responded

Thank you for the great review, Mike. Please come visit us if you need anything else, be it service or sales. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2024

Dan at fleetford was great at meeting our needs and the necessity of getting our work pickup back to us as soon as possible. More

by JULIAABAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Folsom Lake Ford responded

I appreciate you for taking the time to give our dealership such an excellent star rating, Julia. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2024

Easy checkin, comfortable guest area, what work was going to be done and what was done explained well. More

by TREAD.DOUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember her name. She’s not listed?
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Mar 27, 2024 -

Folsom Lake Ford responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2024

The best place if you want to buy a new car everyone there work really hard to help you with the best variety of options. More

by BEDAFAMILY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Folsom Lake Ford responded

We strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Folsom Lake Ford's Dealership. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2024

Great service and friendly staff. K, the service writer I've consistently dealt with, is thorough and always helpful. More

by Ty Conway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwaku Gaisie
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Mar 28, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review, Ty! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2024

Very pleasant buying experience. No pressure from the sales staff, our salesman Anthony was very knowledgeable in regard to the vehicle we purchased, and took extra time showing us More

by JIMDAWNERIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales-Anthony; Finance-Pat
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Mar 28, 2024 -

Folsom Lake Ford responded

Jim, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Folsom Lake Ford. Thank you so much for your business and please let us know if there's anything else we can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2024

Good service. Did everything I asked. No charge. Recommend to anyone looking to buy a Ford. More

by JPAT.NALLEY
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Nares
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Mar 28, 2024 -

Folsom Lake Ford responded

Your experience is exactly what we aim for! I am so happy to hear that we could provide you with a memorable experience. We hope to see you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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