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Folsom Lake Ford
Folsom, CA
2,589 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,589 reviews
February 24, 2024
Special thank you to Jaye Ford for making my oil change easy and quick. Jaye demonstrated superior knowledge and professionalism during my entire contact with him. easy and quick. Jaye demonstrated superior knowledge and professionalism during my entire contact with him. More
by ALZEMPIRE841
Verified CustomerEmployees Worked With
Jaye Ford
February 23, 2024
Outstanding service from the Service Dept. with all service being done thoroughly explained. Vehicle pick up was quick and easy. with all service being done thoroughly explained. Vehicle pick up was quick and easy. More
by Magoomba
Employees Worked With
February 23, 2024
Great and easy coming in and getting my truck fixed. Bridget took the time to see my problem and even call over the tech before setting time expectations. 5 star service. Bridget took the time to see my problem and even call over the tech before setting time expectations. 5 star service. More
by Jspoon44
Employees Worked With
Bridget
February 23, 2024
We had a great experience with Ford dealer. Very friendly and helpful. We would go back. Very friendly and helpful. We would go back. More
by mbaseym
Employees Worked With
February 23, 2024
Jay Ford was not only very knowledgeable but also very responsive and professional. I appreciate him explaining the issues with my vehicle and care he showed for my issues. responsive and professional. I appreciate him explaining the issues with my vehicle and care he showed for my issues. More
by AMSISTO
Employees Worked With
February 22, 2024
Great dealership. Treated like a well respected customer. Easy to get appointment. Shuttle driver is so great. Feels safe and professional. Love my Folsom Lak Treated like a well respected customer. Easy to get appointment. Shuttle driver is so great. Feels safe and professional. Love my Folsom Lake Ford team! More
by JUDYCALORA
February 22, 2024
I was supposed to come back to get a part fixed - part needed to be ordered and they said it would be about a week. No one ever called me back; I've called twice to try to see what's up but no one retur needed to be ordered and they said it would be about a week. No one ever called me back; I've called twice to try to see what's up but no one returns my calls, and I am tired of trying to follow up. Then I got an email that service was complete even though they told me a part was needed to be ordered. And the day I came to pick up the car, someone was super rude to me and gave me one word answers to questions. Pretty disappointed; my family has had 4 cars in a row with Folsom Ford and this is probably the last one. I don't know who I worked with so I can't answer the star questions below and giving them 4s because I don't want anyone to get in trouble More
by kyle.stefano
February 22, 2024
What a professional, courteous and competent team. Best place if you want to buy a car. Best place if you want to buy a car. More
by MGONZ5
Employees Worked With
Other Employees :
Gayle Blackwell 5 stars
February 22, 2024
Service team was extremely professional and high positive energy, really welcomed my business and took care of everything to total satisfaction. energy, really welcomed my business and took care of everything to total satisfaction. More
by bmontenegroedh
Employees Worked With
