Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Folsom Lake Ford
Folsom, CA
2,588 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,588 reviews
February 22, 2024
Allways a pleasure. Cordially greeted by staff. Friendly interaction with service representative. Full understanding of needs via conversation. Make effort to know custo Cordially greeted by staff. Friendly interaction with service representative. Full understanding of needs via conversation. Make effort to know customers by name More
by CAMPBED
Verified CustomerEmployees Worked With
Tommy (service Representative)
February 22, 2024
Very friendly staff and was helped promptly. I felt I even had special treatment which was very appreciated! I felt I even had special treatment which was very appreciated! More
by STACEY.HALPER
February 22, 2024
Everything was quick and easy Luis was great And car was on time thank you on time thank you More
by APARTIDA2001
February 22, 2024
Great service center! Great people, great service, and a clean waiting environment. I will definitely be back. Great people, great service, and a clean waiting environment. I will definitely be back. More
by j
Employees Worked With
February 22, 2024
Jim Zercovich (SP? ) was really helpful in explaining what was needed and always a quick response when I called. ) was really helpful in explaining what was needed and always a quick response when I called. More
by CRAIG.DIGHERO
February 21, 2024
Great and friendly service - my car was done on schedule. Appreciate the waiting area to work. Appreciate the waiting area to work. More
by PIADELROSARIO
Employees Worked With
February 21, 2024
Early bird drop off, for a 10:30 appt next day; Jim called first thing next morning to verify and further discuss the issues I had written on the form. He also noticed on record a couple of important m called first thing next morning to verify and further discuss the issues I had written on the form. He also noticed on record a couple of important maintenance services not performed in 7 years on my vehicle and softly recommended it should be done sometime soon. I drive vehicle home that afternoon confident that all issues were expertly addressed. My car runs GREAT! More
by GOTPOI
Employees Worked With
Jim Z.
February 21, 2024
Wonderful service have been bring my ford here since 2015 great service every time. Thank you great service every time. Thank you More
by MABAAYERS
Employees Worked With
February 21, 2024
Amazing. I brought my truck in on a Saturday because my screen showed a message about my battery,no appointment. The employee told me possibly 3-4 hours to ch I brought my truck in on a Saturday because my screen showed a message about my battery,no appointment. The employee told me possibly 3-4 hours to check it out. 56 minutes later,it was done,PLUS an oil change. Outstanding service. More
by SPESUT3
Employees Worked With
James Willis at the service desk.
February 21, 2024
Great service! It was great that they came to my house to do the service!!!! It was great that they came to my house to do the service!!!! More
by PORTNERLT
