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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,586 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,586 reviews

February 18, 2024

Great customer service from Jaye Ford. Always take my vehicle to Folsom Ford for maintenance. More

by KKOMJO1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye Ford
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Feb 23, 2024 -

Folsom Lake Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 17, 2024

Professional, courteous and knowledgeable service dept! They were able to fix my rotors while I waited and saved me $$ and time. Great place to train a puppy, too! More

by KATHIMYERS67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kwaiku Gillespie
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Feb 23, 2024 -

Folsom Lake Ford responded

I appreciate your kind words. I am glad that we could get your car fixed up and back in good running order. If there is anything more I can do please come back and see us again any time! I look forward to your next visit. Take care. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 17, 2024

Service is always consistent on their performance Customer service, Communication, diagnosis a plus for me! More

by XZAVIER247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Laughlin
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Feb 23, 2024 -

Folsom Lake Ford responded

Thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 17, 2024

Jim always takes the best care of me and my family! Appreciate him and this team that make everything come together. More

by RAMOSB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Z
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Feb 23, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with Jim and I look forward to working with you again down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 17, 2024

Service was friendly and prompt. The prices were very reasonable. It’s the only place I’ll take my vehicle. More

by WAYNEMMORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Feb 23, 2024 -

Folsom Lake Ford responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 17, 2024

I found our salesman to be very positive and knowledgeable about the cars. He was courteous and helpful through the whole process. More

by Theresa Obregon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Folsom Lake Ford responded

I am so happy to hear that your recent visit went so well for you, Theresa! I will let my team know about your experience and I hope you will reach out to me if you have any questions. Have a great day! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 16, 2024

James was very friendly and enthusiastic. The car wash and vacuuming really made my car shine. More

by TARAHENSON55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Folsom Lake Ford responded

I am glad to hear you enjoyed your recent visit to our service department. At Folsom Lake Ford we believe clean cars make happy customers and I am pleased to hear you appreciated your car wash! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 16, 2024

Great customer services, we are happy with the results in a short time . Thank you so much ! More

by ZGKEELER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gail
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Feb 23, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to let me know how happy you are with the results! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 16, 2024

I had to come in earlier than my appointment time listed, the gentleman that helped me said he’d do his best to get me in and out as quick as possible and he kept his promise. Very nice customer service! More

by JRLACEY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Folsom Lake Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 16, 2024

I have bought 3 cars from this dealership. All of the purchases went well and were a good experience. More

by SIERRAPOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Folsom Lake Ford responded

I love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! I understand that buying a car is an important decision and I am honored that you chose Folsom Lake Ford. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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