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Folsom Lake Ford

Folsom, CA

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Employees
Reviews
Vehicles
4.8
2,446 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,446 reviews

January 27, 2024

Ford always takes care of me… in this case, I brought my Ford F150 and take care of a handful of recalls and they needed to keep my truck overnight so they promptly set me up a rental car and had enterprise More

by RYANHERNANDEZMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

Folsom Lake Ford responded

Thank you for your positive review! I am so glad to hear that you had a great experience with us. I strive to provide the best outcome and I appreciate your feedback. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 26, 2024

First time at Folsom Ford. Customer service was A1 James Willis at the quick lane front desk was absolutely amazing greeted us with a smile, informed us of different packages f More

by ROBINSAROSPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James willis
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Jan 31, 2024 -

Folsom Lake Ford responded

Hi Robin, and thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 26, 2024

Kevin Garay and the entire Staff were very helpful, informative, and knowledgeable. Made the entire experience enjoyable. Will definitely return for any future purchases. More

by VERN FRIEND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Garay
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Jan 31, 2024 -

Folsom Lake Ford responded

Thank you for your review, Vern. I'm glad to hear that you found the process of buying your car from us to be enjoyable. I look forward to working with you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 26, 2024

Had a great experience with Sergio Foti and Matt Furiani was in and out in a few hours. would recommend them to friends and family to work with. Thank you guys love the truck. More

by jacobcarpenter33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Foti, Matt Furiani
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Jan 31, 2024 -

Folsom Lake Ford responded

I appreciate the kind recommendation, Jacob. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 26, 2024

My experience at Folsom Lake Ford was excellent! I stopped in for a quick oil change and inspection. The service was performed fast than expected with interior/exterior quick cleaning. Some minor is More

by PUPPYSETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Jan 31, 2024 -

Folsom Lake Ford responded

I am thrilled to read your review! Thank you for sharing your positive experience with us. Your satisfaction is our utmost priority, and I am glad we delivered on providing exceptional service. I can't wait to welcome you back for more wonderful experiences! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 26, 2024

Folsom Lake Ford always goes above and beyond for me. I truly feel they appreciate me as a customer. More

by ericaltaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2024 -

Folsom Lake Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 26, 2024

Jim, our service advisor was so thorough and thoughtful in support of our service needs. Thermos for a great experience. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2024 -

Folsom Lake Ford responded

Steven, it is wonderful to hear that our team was able to provide you with a great experience! I appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 25, 2024

5 weeks to replace the PTO is way too long. even wih the extended warranty I bought from Folsom Lake Ford. More

by PEABODY916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaye Ford
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Jan 29, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 25, 2024

They were quick and friendly. James Willis was very helpful And very knowledgeable with good advice. Thank you More

by CHADPITT70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
Report | Print
Jan 30, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 25, 2024

My experience was great. My service advisor James Willis was very helpful and explained everything thoroughly. Thank you! More

by AUDPARIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
Report | Print
Jan 30, 2024 -

Folsom Lake Ford responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything James does for Folsom Lake Ford and our customers. Hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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