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Folsom Lake Ford
Folsom, CA
2,447 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,447 reviews
Verified Customer
January 25, 2024
I inquired about a vehicle online & got a quick reply from Matt internet sales. Informed him that was interested in a test drive and if the vehicle could be ready when I confirmed my arrival. I had done from Matt internet sales. Informed him that was interested in a test drive and if the vehicle could be ready when I confirmed my arrival. I had done my own research online but, there was still other information & questions I had. Matt was very knowledgeable, friendly, and great customer service! I loved the C.P.O. vehicle and am very happy with the trade in, process, and purchase. I will definitely return as a customer for feature purchases. More
by R Franco Ortiz
Employees Worked With
Matt
January 25, 2024
Kay is a wonderful service tech. He really listens to my concerns and makes sure my vehicle’s needs are met. I highly recommend him. He really listens to my concerns and makes sure my vehicle’s needs are met. I highly recommend him. More
by BAILEYKRISTIN3
Employees Worked With
Kay
January 25, 2024
Very accommodating and informative! !! everything is done in a timely manner and I was well informed what was going on !!! Very satisfied with my experience. !! everything is done in a timely manner and I was well informed what was going on !!! Very satisfied with my experience. More
by JLOWREY111
Employees Worked With
Luis Legarda Service Advisor
January 25, 2024
Great dealership, large selection of cars and knowledgeable and friendly staff. Everything ran smoothly and we were very comfortable. knowledgeable and friendly staff. Everything ran smoothly and we were very comfortable. More
by KCTTAHOE
Employees Worked With
Nazar Mudrik was a knowledgeable, professional and friendly salesman. We enjoyed doing business with him. He’s an asset to the company.
January 25, 2024
Most pain free new car buying experience I have had to date. Thank you Sergio. date. Thank you Sergio. More
by rubbj
January 25, 2024
Very good service and the driver Wayne is very polite and courteous and very professional glad you have him on your team courteous and very professional glad you have him on your team More
by wrgomez
Employees Worked With
January 24, 2024
Been taking my Ford Edge into Folsom Lake Ford for a handful of years now & am always* a happy customer! Customer service is way beyond par, specially James Willis’! What an absolutely fantastic, gem of handful of years now & am always* a happy customer! Customer service is way beyond par, specially James Willis’! What an absolutely fantastic, gem of an employee! This young man goes above & beyond at every single appointment/visit to be certain all my auto needs are met & exceeded! Extremely thorough, professional, kind, and knowledgeable! Never pushy in sales, but always very informative as to what would best suit my vehicle needs! Please give this gentleman a raise, he is more than deserving of one! Simply outstanding Ford representative! More
by MEGCLANGE
Employees Worked With
James Willis
