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Folsom Lake Ford

Folsom, CA

4.8
2,446 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,446 reviews

January 22, 2024

This is the second vehicle I have purchase through Folsom Lake Ford and it was a positive experience. Gayle Blackwell was great. More

by masingalem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle Blackwell
Jan 26, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review. I am very happy to hear that Gayle and our team could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 22, 2024

The staff were very helpful. Took there time to explain everything, using words anyone could understand. Sergio, Jo, Scott, And Pat. Really went out of there way, In making my ne More

by tommyboykj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio, Jo, Scott, Pat
Jan 26, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us and provide a memorable experience. We look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 22, 2024

Will be coming back! ! Second car and always a great experience. The first one was for my dad and we absolutely loved it, so getting my car was easy. More

by LILLI.EIRIKH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony & JW
Jan 26, 2024 -

Folsom Lake Ford responded

It is wonderful to hear that our team was able to provide you with a great experience, Lilli! I really appreciate this feedback and will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 22, 2024

Upon arriving I was met woth smiles and handshakes right as I entered the door. Staff were polite and friendly and make the transaction smooth and I wasn't pressured by sales pitches. More

by ANDY_EDGERTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 26, 2024 -

Folsom Lake Ford responded

Andy, thanks for taking the time to write such an excellent review for Folsom Lake Ford. We strive to make sure everyone who walks through our doors feels like they are in good hands. Please don’t hesitate to reach out if you have any questions. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 22, 2024

Service was good. Scheduling was easy and proactive. Truck was ready when committed it would be. More

by CRAIG.DIGHERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful feedback, Craig. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 22, 2024

Folsom Lake Ford is great! I will always continue to come to FLF to buy and service my Ford vehicles. Brigitte is Great! More

by CAVEMANTURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brigitte Karen, Dan Frye, Robbie Zepponi, Tom Zraick, & Chuck the parts manager.
Jan 26, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to leave us this great review of our dealership. I will be sure to share your kind words with Brigitte. We appreciate your business and we look forward to working with you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 21, 2024

Great experience in every aspect, including scheduling, prompt and courteous attention at the service enter, a comfortable waiting area, and shorter than anticipated wait. Very satisfied as always. More

by BOWERSJ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Folsom Lake Ford responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 21, 2024

I’ve bought 4 vehicles from this dealership. Reciently I purchased a 2023 Bronco Badlands. Folsom Lake Ford does all my services. James in service has been great to work with and always takes ca More

by DJJECARDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis 5 star service
Jan 25, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to write this fantastic review! I hope you are enjoying your new Bronco Badlands and I appreciate your loyalty to our team. We look forward to working with you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 21, 2024

At Folsom lake Ford over the last 10 years. We have purchased five new cars. All the vehicles that we purchased were escapes. We had some issues. in repairs, most of the time the vehicles are r More

by ALBERTSKINNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gail Blackwell leasing agent
Jan 25, 2024 -

Folsom Lake Ford responded

Hi Albert, and thank you for this great review! I'm very happy that our team has been there to help you and treated you with the customer service we know you deserve. Feel free to contact me if you would like to discuss any of these repair issues. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 20, 2024

The service department is terrific. I feel the service advisors are very knowledgeable and the service technicians do a great job. More

by IMDUNWORKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kentucky
Jan 25, 2024 -

Folsom Lake Ford responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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