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Folsom Lake Ford

Folsom, CA

4.8
2,585 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,585 reviews

February 13, 2024

Dave was just great! Personable, efficient, and very accommodating. Great customer service representative. Dave went above and beyond in getting the service required in a More

by KENWYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave was the person that assisted me on Friday February the 8th.
Feb 16, 2024 -

Folsom Lake Ford responded

Thanks for the kudos, Ken! We do our best to ensure nothing but a positive experience for our customers and I am glad to hear that was what you received. If there are any other automotive needs I can assist you with, please don't hesitate to let me know. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 13, 2024

This is a well-organized business that treated us fairly and with respect. They are familiar with electric vehicles. More

by DLROWNEY
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ron Nano
Feb 16, 2024 -

Folsom Lake Ford responded

Your compliments and kind words mean so much to me and our team! I love hearing from satisfied customers, as I work incredibly hard each and every day to ensure that they’re given the fantastic customer service I know they deserve. Thank you for your business and for coming into see us. I hope that we can have the opportunity to work with you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 13, 2024

Folsom Lake Ford is absolutely amazing! Jaye is the best service writer I have ever had a pleasure working with. He always makes sure everything is perfect with my car and even washed. I wi More

by TYSEELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaye Ford
Feb 16, 2024 -

Folsom Lake Ford responded

Thank you! I can't tell you how much I appreciate your customer loyalty! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 13, 2024

I returned to Folsom lake ford because of my experience with Gary Katz in the past. More

by DJS9411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Katz
Feb 16, 2024 -

Folsom Lake Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 12, 2024

I received great service when I brought my 2020 F250 in for scheduled maintenance. I had not made an appointment and was hoping that coming in early would allow time for the technicians to take care of me. More

by DRSANTAMARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Maurauxd
Feb 16, 2024 -

Folsom Lake Ford responded

Thank you for writing such a great review about our dealership! I appreciate the feedback and I am pleased that your service experience was so positive. I always do my best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicles. I look forward to seeing you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 12, 2024

They were nice, helpful and quick I really appreciate all those who helped me when looking for my car. More

by JOSHFUENTES655
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier,
Feb 16, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 12, 2024

Luis Legarda is always very focused on getting my car serviced quickly and efficiently. He is very friendly, and we talk about our Mach E's and how we like them so much. More

by psobelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda
Feb 16, 2024 -

Folsom Lake Ford responded

Thank you for the kind words. I'm completely committed to providing top-quality service and I'm thrilled to hear that your experience reflected this dedication. I appreciate the time it took for you to give us this feedback. At Folsom Lake Ford, we value our customers and I look forward to seeing you down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 11, 2024

Great overall experience. I waited at the dealership for the service to be completed and was able to get some work done, enjoy a cup of coffee and utilize the space in a posit More

by todd_design
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Folsom Lake Ford responded

It is wonderful to hear that our team was able to provide you with a great overall experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 11, 2024

I was in and out of there before I thought I would be. Great Service! Always More

by TFCOSTELLO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Folsom Lake Ford responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 11, 2024

I always receive good service from Folsom Lake Ford, and this time was no exception More

by KEVIN.KINSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brigitte Karen
Feb 15, 2024 -

Folsom Lake Ford responded

Thank you for your great review, Kevin! I'm glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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