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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,442 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,442 reviews

January 13, 2024

Always are very helpful in scheduling and finish the work on time. Our service advisor is the reason we deal with Folsom Ford. More

by WEBBFT45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zerkovich
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Jan 19, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review! I am very happy to hear that our service team could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 13, 2024

Jake and Chad were both amazing in helping us. Great customer service experience. Thank you guys. More

by CTB9N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
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Jan 19, 2024 -

Folsom Lake Ford responded

Thanks for your outstanding review! I'm very happy to hear that Jake and Chad were of such help to you. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 13, 2024

This is my 4th vehicle we purchased from Folsom Lake Ford. Each time the salesmen were very patient and worked with us to come to an agreement. Anthony our sales consultant was great to deal with. I hig More

by DJJECARDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Civello
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Jan 19, 2024 -

Folsom Lake Ford responded

It was a pleasure to read about your fourth car-buying experience at Folsom Lake Ford. Congratulations on your new Ford! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Anthony provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 13, 2024

Great service and I would call them again to help with my F 150 , thank you Jaye More

by PAUL@PAULBOUDIER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ford…
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Jan 19, 2024 -

Folsom Lake Ford responded

I sincerely appreciate your feedback, Paul. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 13, 2024

Great customer service took extra time to be sure we understood everything about this car More

by MMCHENRY2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Higdon. K Gaise. Anthony Partida
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Jan 19, 2024 -

Folsom Lake Ford responded

Thank you for this amazing review! We really appreciate your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 13, 2024

Always great service. Why 15 word minimum. Jim is a great guy to work with. I really hate this 15 word minimum on this form STUPID! More

by LANCEMOLINARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Folsom Lake Ford responded

Lance, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 13, 2024

I was able to make an appointment for my Ford Explorer on a day that was convenient for my schedule. More

by teresagcrowley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Folsom Lake Ford responded

We appreciate you for letting others know about your experience, Teresa! If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 13, 2024

James provided great service and the work was completed in a timely manner. Much appreciated! More

by DOUG.VANORDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Folsom Lake Ford responded

Hello Doug! It is great to hear about your recent service experience. I will certainly pass on your feedback to James as he will be happy to hear it! We look forward to working with you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 12, 2024

Excellent experience! Great salesman very knowledgeable, patient and understanding. The financing experience went quick and was very positive. I would definitely recommend More

by wilson_kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Nano
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Jan 17, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an excellent experience. I will share your comments with our team and I look forward to working with you again down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 12, 2024

Jason Parks and his office personnel made this purchase very easy for me to understand. The whole process was without stress. More

by MARIESINGER44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Parks
Report | Print
Jan 17, 2024 -

Folsom Lake Ford responded

Thank you for your great review! I'm glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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