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Folsom Lake Ford

Folsom, CA

4.8
2,462 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,462 reviews

January 22, 2025

Excellent service, staff were very polite and helpful. I have bought several cars here, and always recommend Folsom Lake Ford to my friends and acquaintances. More

by VikiLiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I truly appreciate your continued support and loyalty to Folsom Lake Ford. It's great to hear that you've had excellent experiences with our polite and helpful staff. Your recommendations mean a lot to me! I look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 21, 2025

My wife and I purchased a vehicle from Folsom Lake Ford and we had the pleasure of working with Conner Shaw. From the moment we stepped into the dealership, Conner provided exceptional service and made the More

by MERYLK22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conner Shaw
Jan 22, 2025 -

Folsom Lake Ford responded

Thank you so much for sharing your wonderful experience with us! I'm thrilled to hear that Conner provided exceptional service and that you and your wife found the perfect vehicle at Folsom Lake Ford. Your loyalty means a lot to us, and we're happy to have been able to assist you twice! We look forward to welcoming you back for your next visit. Thank you again for your kind words! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 21, 2025

Fantastic sales team. Won’t be going anywhere else ever again. Very pleased with how they treated me. More

by Ben Fulkerson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Rasmussen
Jan 22, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful feedback, Ben! I am thrilled to hear that you had such a great experience with our sales team at Folsom Lake Ford. Your satisfaction means a lot to us, and we truly appreciate your loyalty. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 21, 2025

The Service team was friendly, professional and efficient. I took advantage of the free Shuttle service which was awesome. More

by AMYJOHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you found our service team at Folsom Lake Ford to be friendly, professional, and efficient. It's great that you enjoyed our free shuttle service as well! We appreciate your feedback and look forward to seeing you again. Please don’t hesitate to come back for any future needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 20, 2025

The agreed upon price was up front so there was no need for back and forth negotiation. The process was easy and painless More

by ARTR49ER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Alaniz, Mike Di’Ncecco
Jan 22, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that your experience with Folsom Lake Ford was easy and painless, and that we provided a clear and straightforward pricing process. We appreciate your feedback and hope to assist you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 20, 2025

Excellent service! Very smooth process - everyone went above and beyond to make my truck buying experience enjoyable!! Mark and Ashley from the Fleet Dept were outstan More

by Tom Murphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Higdon & Ashley Jellison
Jan 22, 2025 -

Folsom Lake Ford responded

Thank you, Tom! We truly appreciate your kind words about your experience at Folsom Lake Ford. We're thrilled to hear that Mark and Ashley from the Fleet Department provided you with outstanding service and made your truck buying process enjoyable. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 19, 2025

Jaye Ford did a great job keeping me informed from the time I checked in my car to the time I picked it up. Repairs were done in a timely manner. More

by cfiingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye Ford
Jan 22, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that Jaye provided excellent communication and timely service during your visit to Folsom Lake Ford. We appreciate your support and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 19, 2025

I brought my truck in for a warranty repair, Luis in service was very easy to work with, he also kept me up to date on the repair. More

by RKRANZUSCH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 22, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! I'm glad to hear that Luis provided you with excellent service during your warranty repair at Folsom Lake Ford. We appreciate your kind words and are thrilled that he kept you updated throughout the process. We look forward to seeing you again for any future needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 19, 2025

Folsom Ford was great to work with. My service advisor Jim V. was very knowledgeable and friendly. More

by MARKSHOQUIST0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Folsom Lake Ford responded

Thank you for your kind words, Mark! We’re thrilled to hear that you had a great experience working with Jim at Folsom Lake Ford. Our team strives to provide excellent service, and we appreciate your feedback. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 18, 2025

Was told that my side rails would have be installed by your service department. They are being outsourced. You have a call back communication problem. No one returns calls. More

by AFLAGUE2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Your service and sales department
Jan 21, 2025 -

Folsom Lake Ford responded

Thank you for sharing your experience with us. I understand your frustration regarding the installation of your side rails and the communication issues you've faced. Your feedback is important, and I encourage you to reach out to Folsom Lake Ford directly so that we can assist you further. We value your input and are committed to improving our service. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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