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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
1,014 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 1,014 reviews

May 24, 2024

My F150 was taken to this dealer because the previous service indicated that the brake pads might need replacing. I also received several emails from Quck Lane urging me to have the brake pads changed. More

by lucibud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Fuhs
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024

James Willis is awesome! He is a great team player at Folsom Lake Ford. I will continue to have my vehicle serviced there. More

by CLATANNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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May 23, 2024

Having the recall service done in my driveway saved me so much time & effort! Thanks for a job well done. More

by PB83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Folsom Lake Ford responded

Thank you for trusting Folsom Lake Ford with your recall service! We are delighted to hear that our mobile service made things convenient for you. We appreciate your positive feedback and look forward to assisting you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
May 23, 2024

I wanted to take a moment to express my sincere gratitude for the exceptional service I received during my recent car purchase . From the moment I walked into the showroom, Connor’s professionalism, knowledg More

by ONLY1MELO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Shaw
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May 28, 2024 -

Folsom Lake Ford responded

Thank you so much for the glowing review! We're thrilled to hear about your positive experience at Folsom Lake Ford, especially with Connor's exceptional service. We pride ourselves on making the car-buying process smooth and enjoyable, and it's fantastic to know that Connor's professionalism and dedication shined through. We appreciate your business and look forward to assisting you in the future. Enjoy your new vehicle! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
May 23, 2024

Coming in from out of state. We received wonderful customer service from Conner Shaw who went above and beyond and still does. He was very friendly and understood what we were lo More

by 22ATAGIRL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conner and Winston
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May 28, 2024 -

Folsom Lake Ford responded

Thank you for your kind words about your experience with us! We are thrilled to hear that Conner provided you with exceptional customer service and went above and beyond to assist you. We truly appreciate your recognition of Conner's friendly and helpful approach. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to welcoming you back to Folsom Lake Ford in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
May 23, 2024

Courteous and Efficient from appointment to completion of Service visit. Explained the work done and condition of vehicle very well. My compliments More

by SUMANTH.BADIGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Folsom Lake Ford responded

Thank you for the kind words. We are thrilled to hear about your positive service experience at Folsom Lake Ford. Our team strives to provide excellent service from start to finish. We appreciate your feedback and look forward to welcoming you back in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
May 23, 2024

Great service overall. Truly amazing service by nick sexton at folsom lake ford service dept More

by NSEXTON10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick sexton
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May 28, 2024 -

Folsom Lake Ford responded

Thank you for the positive feedback! We are thrilled to hear about the amazing service you received from Nick at Folsom Lake Ford's service department. We appreciate you taking the time to share your experience. Please come see us again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
May 22, 2024

I can always count on great service at Folsom lake Ford especially from their service advisor Luis Legarda! More

by AMLEGARDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda, Service Department
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May 24, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to leave such a positive review of your experience at Folsom Lake Ford! I appreciate your feedback and look forward to assisting you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
May 22, 2024

I've purchased 3 used cars from FLF now. Each time, my experience was wonderful. Great selection, pricing, process and staff. Unbeatable all around! More

by KBUNK30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Berry Jr., Matt Fernhoff
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May 24, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford for your car purchases! I am thrilled to hear that you had a wonderful experience each time you visited us. I take pride in offering a great selection, pricing, and a smooth process for our customers. Your kind words mean a lot to me, and I appreciate your loyalty. I look forward to assisting you with your automotive needs in the future. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
May 22, 2024

Luis is great. My car was serviced on time. The shuttle driver is also great. They have a really good team. More

by FAETHP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, shuttle driver
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May 24, 2024 -

Folsom Lake Ford responded

Thank you for your kind words and for taking the time to share your positive experience at Folsom Lake Ford. I appreciate your recognition of our team's dedication to providing timely service and excellent customer care. I look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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