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Folsom Lake Ford

Folsom, CA

4.8
3,404 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 3,404 reviews

September 08, 2025

Sammy's customer service was excellent, we really appreciate the car rental while we waited for our car to be repaired. More

by SHERRIL.CORNELL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy
Sep 08, 2025 -

Folsom Lake Ford responded

Thank you, Sherril! I'm glad to hear you had an excellent experience with Sammy at Folsom Lake Ford. We always strive to provide the best support to our customers, and I'm also pleased you found value in the car rental during your repair wait. We look forward to assisting you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 08, 2025

Folsom Lake Ford is always the best at taking care of my vehicle and service needs. I trust Jim V. With his recommendations for my 2007 mustang and feel that his knowledge on the vehicle helps me make decis More

by EBONGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Veilleux
Sep 08, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that Folsom Lake Ford and Jim have been able to provide you with excellent service for your 2007 Ford Mustang. Your trust in our team's recommendations means a lot to us. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 07, 2025

your workshop is the best service. My car is never been so great if it wasn’t for Tam I probably wouldn’t stay with Ford More

by COAST2COASTPAINTING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2025 -

Folsom Lake Ford responded

Thank you so much for your feedback! I'm glad to hear that Tam made such a positive impact on your experience at Folsom Lake Ford. It's great to know your vehicle is running great because of our service. We appreciate your loyalty and look forward to assisting you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 06, 2025

I just love the dealership. Although my main Service Advisor, Jaye Ford, was not there, Kay filled in spectacularly. I was treated with great service and my car was taken care o More

by JERRYAM1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
Sep 06, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review, Jerry! I'm thrilled to hear that you had a great experience at Folsom Lake Ford, even with Jaye being unavailable. It's fantastic that Kay could step in and provide you with the excellent service we strive for. We appreciate your kind words and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 06, 2025

The dealership was great. I walked in, knew what I wanted, and I was shown the truck, went for a test drive, and made sure it had everything I needed. We sat down and agreed More

by AMANTEANIMALS78
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke was great. I was his first week and he did just fine. I dont like high pressure sales. I know what I want and he listened.
Sep 06, 2025 -

Folsom Lake Ford responded

Thank you for your review! I am happy to hear that your experience at Folsom Lake Ford was smooth and efficient, from finding your perfect truck to the delivery at your home. We appreciate your trust in us and look forward to assisting you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 06, 2025

I might. Just the fact that I was told I would have a ride home after dropping off my car for a scheduled appt. only to be told once there that there would be More

by ROMERIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Laughlin
Sep 07, 2025 -

Folsom Lake Ford responded

Thank you for sharing your experience with us. I understand how waiting for transportation can impact your overall experience at Folsom Lake Ford. Your feedback is valuable, and I appreciate you bringing this to our attention. Please feel free to reach out to me directly if you'd like to discuss this further. We look forward to improving your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 06, 2025

​Mike and his team made the entire truck purchase process so smooth. Everything went perfectly! More

by CHOCKSTONE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah, Fred, & Nazar
Sep 06, 2025 -

Folsom Lake Ford responded

Thank you for the review! I truly appreciate your kind words about your truck purchase experience at Folsom Lake Ford. Mike and our team are dedicated to making the process as smooth as possible, and we're delighted to hear everything went perfectly for you. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 05, 2025

Very efficient and kept us informed on the truck repair progress. Great service staff and parts staff More

by PATTERSONRONALDC55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2025 -

Folsom Lake Ford responded

Thank you for your kind words, Ronald! I appreciate your feedback and am glad to hear that you found our service and parts staff to be efficient and informative during your truck repair. At Folsom Lake Ford, we strive to provide excellent service, and it's great to know we met your expectations. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 05, 2025

Great, easy experience. Ben is straightforward and helpful. He made this experience a good one. We had multiple dealerships we are exploring but working with Ben solidifed t More

by AMYKOWALSKI817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rasmussen
Sep 06, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful feedback, Amy! I am thrilled to hear that your experience with Ben was straightforward and helpful. It’s great to know that he helped solidify your choice of Folsom Lake Ford. We look forward to seeing you again and assisting you with any future needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 05, 2025

Long wait to see anyone when we arrived there for our appointment to install the Tonneau cover More

by RAJRAJ54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Sep 07, 2025 -

Folsom Lake Ford responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the wait time you encountered during your appointment at Folsom Lake Ford for the Tonneau cover installation. Your input is valuable as we strive to improve our service and ensure a more efficient process for our customers. If you have any further concerns, please feel free to reach out to me. We hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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