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Folsom Lake Ford
Folsom, CA
1,159 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,159 reviews
Verified Customer
Helpful January 27, 2024
They took great care of me when I went out to start my car in the garage, and my battery was dead car in the garage, and my battery was dead More
by boogiesinger
Employees Worked With
January 27, 2024
Ford always takes care of me… in this case, I brought my Ford F150 and take care of a handful of recalls and they needed to keep my truck overnight so they promptly set me up a rental car and had enterprise Ford F150 and take care of a handful of recalls and they needed to keep my truck overnight so they promptly set me up a rental car and had enterprise pick me up at my home then when I dropped it off. I just drove it to Ford and they took care of the rest. Highly recommended More
by RYANHERNANDEZMUSIC
Employees Worked With
January 27, 2024
Said the problem with our CarPlay was the cord we used. However, CarPlay in our car is wireless, so that is NOT the problem. Very frustrated because CarPlay fails every single time we use the vehicle and m However, CarPlay in our car is wireless, so that is NOT the problem. Very frustrated because CarPlay fails every single time we use the vehicle and makes it unusable. All we asked was they try to uninstall and reinstall the software to see if that would fixed the problem, however that was not done. More
by AH
Employees Worked With
January 26, 2024
Jim, our service advisor was so thorough and thoughtful in support of our service needs. Thermos for a great experience. in support of our service needs. Thermos for a great experience. More
by Steven
Employees Worked With
January 26, 2024
Folsom Lake Ford always goes above and beyond for me. I truly feel they appreciate me as a customer. I truly feel they appreciate me as a customer. More
by ericaltaylor
Employees Worked With
January 26, 2024
My experience at Folsom Lake Ford was excellent! I stopped in for a quick oil change and inspection. The service was performed fast than expected with interior/exterior quick cleaning. Some minor is I stopped in for a quick oil change and inspection. The service was performed fast than expected with interior/exterior quick cleaning. Some minor issue was discovered and James W. made a follow up appointment. THANKS More
by PUPPYSETO
Employees Worked With
James Willis
January 26, 2024
First time at Folsom Ford. Customer service was A1 James Willis at the quick lane front desk was absolutely amazing greeted us with a smile, informed us of different packages f Customer service was A1 James Willis at the quick lane front desk was absolutely amazing greeted us with a smile, informed us of different packages for our oil Change made us feel right at home. I will definitely be returning. More
by ROBINSAROSPD
Employees Worked With
James willis
January 26, 2024
Kevin Garay and the entire Staff were very helpful, informative, and knowledgeable. Made the entire experience enjoyable. Will definitely return for any future purchases. informative, and knowledgeable. Made the entire experience enjoyable. Will definitely return for any future purchases. More
by VERN FRIEND
Employees Worked With
Kevin Garay
January 26, 2024
Had a great experience with Sergio Foti and Matt Furiani was in and out in a few hours. would recommend them to friends and family to work with. Thank you guys love the truck. was in and out in a few hours. would recommend them to friends and family to work with. Thank you guys love the truck. More
by jacobcarpenter33
Employees Worked With
Sergio Foti, Matt Furiani
