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Folsom Lake Toyota

Folsom, CA

Overview
Reviews
Vehicles
4.6
1,520 Reviews
Call Dealership (916) 355-1500
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12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,520 reviews

June 21, 2025

I have purchased two vehicles from Folsom Lake Toyota and always appreciated the service that I’ve received. No complaints from me. More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Odum
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June 19, 2025

Brandon was very helpful with my Sequoia. They gave me a complete report to help with my decision on repairs. More

by Andym0403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service
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June 17, 2025

There was an issue with the computer system so I was there longer than I expected. It would have been nice to receive something for the inconvenience! More

by Doctor V
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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June 17, 2025

I’m always satisfied when I take my car into Folsom Lake Toyota Service Center. My car always gets Toyota parts and the best service. Chris Avalos is the service representative I always ask for. He is kind More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Avalos
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Jun 18, 2025 -

Folsom Lake Toyota responded

Hi Tracy, thank you for your kind review; we are happy to pass along your comments to the team here at Folsom Lake Toyota! Thank you again, and have a fantastic day!

June 15, 2025

This dealer has consistently good and reliable service. Their service department is thorough and timely. More

by Crod936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cross
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Jun 17, 2025 -

Folsom Lake Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2025

The service takes to long. ..3 hrs for just a tire rotation...I was also told that I hadn't rotated mg tires since 2023...I know I had brought it in at least twice since then... More

by 11vittorina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
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Jun 17, 2025 -

Folsom Lake Toyota responded

We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to me. Dave Lanzone Service Manager | Folsom Lake Toyota 916.850.8459 | dlanzone@group1auto.com

June 14, 2025

I really appreciated the customer service that I received from Folsom Toyota. Richard and other staff made me feel very comfortable doing business with Folsom Toyota. I am very pleased with the paint job on More

by Ljh110555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Jun 16, 2025 -

Folsom Lake Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2025

Paul was helpful and responsive to my needs, and the service that was needing to be accomplished. More

by Joshm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Barwick
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Jun 14, 2025 -

Folsom Lake Toyota responded

Hi Joshm, thank you for your kind review; we are happy to pass along your comments to Paul here at Folsom Lake Toyota! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2025

Great service from advisor Peter Palasti. He treats us like family and really takes care of our vehicles so we don't have to worry about it. Truly the whole service department is top notch. More

by lalakers62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Palasti
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Jun 13, 2025 -

Folsom Lake Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2025

It was a very pleasant experience. Attentive service. I was kept fully informed and work was completed in a timely manner. More

by apratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
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Jun 13, 2025 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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