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Folsom Lake Toyota

Folsom, CA

Overview
Reviews
Vehicles
4.2
859 Reviews
Call Dealership (916) 355-1500
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12747 Folsom Boulevard

Folsom, CA

95630

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Showing 859 reviews

September 09, 2023

The service was efficient and the advisor answered my questions satisfactorily. I will return again. More

by rkoz
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Sep 13, 2023 -

Folsom Lake Toyota responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

Helpful
September 08, 2023

Gibriel provides exvellent customer service - car is ready when promised - observed his team is good More

by hisaye_doi
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gibriel Kargbo
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Sep 13, 2023 -

Folsom Lake Toyota responded

That's great to hear! We're so glad Gabriel was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.

Sep 13, 2023 -

hisaye_doi responded

His name is Gibriel - not Gabriel - thanks!

Helpful
September 08, 2023

Folsom Lake Toyota. Friendly, professional and experienced. We have had our Toyota's serviced there for years. Wouldn't ho anywhere else. More

by wendy4ccc
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Barwick
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Sep 21, 2023 -

Folsom Lake Toyota responded

It's fantastic to hear that you've had a positive and long-standing relationship with Folsom Lake Toyota. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
September 06, 2023

Folsom Lake Toyota service center and Danny cross will take good care of your vehicle and alleviate all concerns. I trust Danny to make good decisions for my vehicle and its care. More

by CJ Fish
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cross
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Helpful
September 06, 2023

Everything went well unfortunately the car did not get detailed before it was given to us. The inside clearly was not even cleaned as there was some food trash on the floor. More

by willie
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler
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Helpful
September 06, 2023

Your service reps were prompt, knowledgeable and courteous. They work was fully explained and completed on time. More

by kbreck6
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in service
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Sep 09, 2023 -

Folsom Lake Toyota responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
September 05, 2023

The dealership treated me well, but I’m disappointed I had to pay for a long distance tow and $1000 bill for basically computer code issues on my 3.5 year old RAV4 with 47K miles. I was also told I have a More

by JoelBeck
Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Helpful
September 04, 2023

They provide the best service and experience I could ever want. Their technicians perform really good work. More

by steve.farshchi
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gibriel Kargbo
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Sep 07, 2023 -

Folsom Lake Toyota responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

Helpful
August 31, 2023

Simple, easy system with friendly staff. in a timely manner., (but get rid of the 15 word minimum) More

by tinabreslow6633
Recommend Dealer
Yes
Employees Worked With
Paul
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Sep 03, 2023 -

Folsom Lake Toyota responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

Helpful
August 31, 2023

The staff was pleasant and professional and resolved the issue with our cars A/C. More

by Lbiletsky
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Lapord
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Sep 04, 2023 -

Folsom Lake Toyota responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

Helpful
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