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Folsom Lake Toyota

Folsom, CA

4.5
1,046 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,046 reviews

June 14, 2024

I'm very pleased with the service. I actually bought my 4-Runner from Folsom Lake Toyota back in 2000 or 2001, and have been bringing my SUV back for service ever since! And, I plan More

by m.shelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Palasti
June 13, 2024

Brandon was great. He let Me know what services would be provided before my car was taken in for service. After the car was finished, he told Me everything that was More

by RMcKinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 14, 2024 -

Folsom Lake Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. If you have any further questions, please give us a call. We're always happy to help!

June 13, 2024

Thank you so much for your help and support. See soon. You have a wonderful day More

by jcarlos1775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Jun 14, 2024 -

Folsom Lake Toyota responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 13, 2024

Very professional, pleasant efficient and customer oriented. Everything went smoothly despite the innate tediousness of the car buying experience. More

by tom.sobonwine
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trent Wall
Jun 14, 2024 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

Rick Brown was great , took care of my issue. .Best place for service anytime anywhere. More

by lensan65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Jun 13, 2024 -

Folsom Lake Toyota responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2024

Very friendly, get to the point and very quick in finding and fixing my car’s AC issue More

by lixiaobo916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anh Vo
Jun 14, 2024 -

Folsom Lake Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Folsom Lake Toyota! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2024

John, Key, Skyler and Trent all did an excellent job. Very efficient. Nice to have no haggeling. More

by lwhood7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Key, Trent Wall
Jun 12, 2024 -

Folsom Lake Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Folsom Lake Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2024

I would give a zero but that is not an option. On 6/6/24 I made an appointment to get my oil changed at 10:45 am. I arrived at 10:40 and pulled into the car port to wait for a service representati More

by Cassandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jun 12, 2024 -

Folsom Lake Toyota responded

Thank you for your feedback. Rest assured that we will review your concerns and will have a response for you as soon as possible. Thank you for your patience and understanding.

June 07, 2024

Are advisor James McMullen was very helpful. Very happy with the service at Folsom Lake Toyota. More

by ronhunley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McMullen
Jun 09, 2024 -

Folsom Lake Toyota responded

Hello, we're happy you found our staff to be so helpful during your experience here at Folsom Lake Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2024

John was great. He wasn't pushy and knew we didn't want to see alot of "team members". I have recommeded him to several people! The process was flawless. Here is the More

by chartzell16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lee in sales and Michael in finance
Jun 09, 2024 -

Folsom Lake Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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