
Folsom Lake Toyota
Folsom, CA
Filter Reviews by Keyword
By Type
Showing 1,518 reviews
New Car Purchase in 13 years... We wanted a Van again, to move our entire family around together instead of two cars. We hadn't entertained buying a car in 13 years. (Nice Huh) but We wanted a Van again, to move our entire family around together instead of two cars. We hadn't entertained buying a car in 13 years. (Nice Huh) but it was time. So we went to Folsom Toyota as Toyota has an equal or greater than following than Honda and the other competitors. So Brand Loyalty and reliability is very important to us. The Sales team, Finance team were very easy to work with. No sharks on the lot, no pressure at all. I mean I really went into this thinking "I'm gonna be pissed and hate the experience" but in 13 years Toyota has figured the recipe out. Be Helpful but not overbearing in the car purchasing process. I will proudly recommend Folsom Toyota to anyone I meet looking for a great Car Purchasing Experience.. More
Satisfied Customer Great customer service and my concern with my auto was taken care of. I wouldn't trust any other than Toyota to service my auto. Great customer service and my concern with my auto was taken care of. I wouldn't trust any other than Toyota to service my auto. More
friendly, fast service. Had our 15,000 mile service done. Made an appointment and made it out in about 1 hour. Staff is always friendly and professional. Will visit again for Had our 15,000 mile service done. Made an appointment and made it out in about 1 hour. Staff is always friendly and professional. Will visit again for service. More
A 10,000 mi service check review Quick service for a 10k mileage check.Took an hour .Nice free car wash and polite workers make the service check experience smooth and want to go ther Quick service for a 10k mileage check.Took an hour .Nice free car wash and polite workers make the service check experience smooth and want to go there again. More
Service All concerns were addressed and the service was completed in a short period of time. Michael was very friendly and helpful. I recommend the service de All concerns were addressed and the service was completed in a short period of time. Michael was very friendly and helpful. I recommend the service department at Folsom Lake Toyota. More
Scheduled maintenance The service department took me in at my schedule time. The work was done quickly. The staff were friendly and courteous and gave me in writing all the The service department took me in at my schedule time. The work was done quickly. The staff were friendly and courteous and gave me in writing all the work done on my vehicle. More
Outstanding customer service This is the way you should be treated as a customer great job. My rep was a great help thank you. Thanks Gibriel you were great This is the way you should be treated as a customer great job. My rep was a great help thank you. Thanks Gibriel you were great More
Great place to deal with This place was very helpful and the people were very nice I definitely would go through them again Thanks again for the great experience for my first This place was very helpful and the people were very nice I definitely would go through them again Thanks again for the great experience for my first brand new car More
Consistent excellent service The service department at Folsom Lake Toyota has provided consistently excellent service for my Avalon and Tundra for the past 13 years. Timely, profe The service department at Folsom Lake Toyota has provided consistently excellent service for my Avalon and Tundra for the past 13 years. Timely, professional service, able to meet my needs on a busy demanding schedule. I would recommend them without exception. More
Short and sweet service This 35k service was the fastest servicing I have ever had. I set up a 6 month appointment and was texted when it was time for the service. Drove in a This 35k service was the fastest servicing I have ever had. I set up a 6 month appointment and was texted when it was time for the service. Drove in and was expected by the Toyota Service Consultant. He took my key and I went inside for coffee and pastries and to read the paper. 75 minutes later, Michael came and told me my car service was complete. We reviewed the services that were checked on and I signed the service invoice and retrieved my key. Fast and sweet..... More