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Folsom Lake Toyota

Folsom, CA

4.6
1,475 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,475 reviews

August 24, 2017

Excellent customer service The dealership and salesman provided a no-hastle buying experience and worked hard to meet our needs. They were very friendly and not very pushy. More

by Maddy23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Sullivan
Aug 24, 2017 -

Folsom Lake Toyota responded

Thank you Maddy for the kind words! We thank you for your business and look forward to your next visit!

August 22, 2017

Oil change Chris explained what we doing and how long it would take. All was down in a timely manner and Chris was very professional! Love your shuttle service R More

by Travel Gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Avalos
Aug 23, 2017 -

Folsom Lake Toyota responded

Hello there! Thank you for your visit to our service department! We are glad to hear that Chris and Roy did a great job for you!

August 22, 2017

First new car! Very helpful and informative. Patient with my numerous questions and I didn't feel like they were too pushy with extra services. Overall, great experi More

by JLash
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ricky, brennan
Aug 22, 2017 -

Folsom Lake Toyota responded

Thank you for letting us be the dealership that sold you your first new car! Thank you for being our customer!

August 21, 2017

25000 mile service Friendly service advisor. Car was ready before stated. He remembered who I was when he was looking for me when the car was ready for pick up More

by Db
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase
Aug 22, 2017 -

Folsom Lake Toyota responded

Thank you Db! We thank you for your business and look forward to your next visit!

August 20, 2017

Very goods salesmanship When to deal ship to buy a new car. Went on line to look for a friendly dear ship. A friendly salesman name B?n meet us at the front entrance. Befor More

by New car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Sullivan
Aug 23, 2017 -

Folsom Lake Toyota responded

Thank you for your business, and your kind words for Ben! We are glad to hear our hospitality could earn your business!

August 19, 2017

Great job Folsom Lake Toyota After reviewing the Highlander on internet and the lease specials we wanted to test drive. We were greeted by Chris Fabiniani, Internet sales mgr. Ver More

by Sdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The trade in manager, Chris Fabiani, Trent Wall
Aug 23, 2017 -

Folsom Lake Toyota responded

Hello there Steve, Thank you for being our customer, we are glad to hear that Chris and Trent did a great job for you! We hope you love your Highlander for YEARS to come!

August 18, 2017

Super helpful! I was living in PA and wanted to purchase my car in CA after I got a new job. The Dealership made the leasing process super easy and the day I moved I More

by Keely345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Helwick
Aug 19, 2017 -

Folsom Lake Toyota responded

Thank you Keely345 for the kind words! We thank you for your business and look forward to your next visit!

August 18, 2017

Service by Kyle was great Kyle was thoughtful, helpful, a good listener, and very honest. So was - car rental team (both ladies). The facility is clean and organized and each s More

by Mclifton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rental team. , Kyle Danielson
Aug 19, 2017 -

Folsom Lake Toyota responded

Thank you Mclifton for the kind words! We thank you for your business and look forward to your next visit!

August 17, 2017

Excellent! Our experience at Folsom Lake Toyota was wonderful from start to finish. Our sales person Ricky was helpful and knowledgeable. He had the car we wante More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick helwick
Aug 18, 2017 -

Folsom Lake Toyota responded

Hi, Awesome! Thank you for your review and kind words regarding Ricky. We're very pleased Ricky was able to provide you with exceptional customer service. Please come back to visit with us again.

August 17, 2017

Easy buying experience. Great car - easy process. Honest talk - smooth transaction. Alex didn't pressure us at all - and definitely knew the ins and outs of the 4Runner. More

by garciavera5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cava
Aug 18, 2017 -

Folsom Lake Toyota responded

Hello, Thank you for your review and kind words. We're thrilled with the service you received from Alex. We appreciate your business. Please come back to visit with us again.

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